Seasoned professional and team leader with a proven ability to develop and execute successful annual giving models. Ability to work quickly and efficiently under pressure and meet tight deadlines. Proven success at staying focused on goals and remaining within budget. Excellent organizational skills with high attention to detail and accuracy. Experience in multiple CRM platforms.
Overview
19
19
years of professional experience
Work History
Director of Annual Giving and Donor
Coker University, Relations
Hartsville, SC
06.2022 - Current
Orchestrated comprehensive annual giving and donor relations strategies, leading to record-breaking fundraising outcomes
Revamped existing policies and instituted university's inaugural fundraising policy, setting precedent for future initiatives
Spearheaded most successful fundraising year for unrestricted dollars in institutional history, exceeding previous benchmarks
Compiled and disseminated annual report for all endowed funds, ensuring transparency and accountability
Conducted thorough audit of endowed funds, identifying and rectifying process inefficiencies that led to unawarded funds
Acted as de facto Database Administrator (DBA) for Development and Alumni Relations department, filling critical gap in organization's technical capabilities
Implemented strategies according to specific plans with accuracy and effectiveness.
Director of Annual Giving
Texas A&M University-Commerce
Commerce, TX
02.2020 - 06.2022
Oversaw all direct communication fundraising e orts, including email, direct mail, and telemarketing, translating into increased donor engagement and revenue
Assisted in maintenance and data integrity of donor database, ensuring accurate and up-to-date records for targeted fundraising
Developed data integrity procedures in conjunction with DBA
Researched, negotiated purchase of, and implemented products from outside vendors as needed
Maintained confidentiality and discretion when communicating with potential donors.
Offered regular updates regarding annual giving program for administrators, staff, and boards.
Assistant Director of Annual Giving
University of Utah
Salt Lake City, UT
02.2019 - 10.2019
Managed Student Philanthropy Center, optimizing operations and increasing student engagement in fundraising activities
Laid groundwork for new Student Giving initiative, identifying key stakeholders and potential donors
Designed first-time donor packet, enhancing donor retention and encouraging repeat contributions
Director of Annual Giving
Utah Valley University
Orem, UT
06.2011 - 02.2019
Led team of 30+ part-time employees, including 4 managers, fostering high-performance culture and achieving fundraising targets
Managed ordering and fulfillment process for graduate regalia, ensuring timely and accurate ordering
Devised strategies to obtain donations, exceeding annual fundraising goals.
Increased overall dollars pledged via phone campaigns to over $100,000, demonstrating strong leadership and strategic planning
Created and launched CASE Regional award-winning student-giving campaign
Managed budgets for staff operations to keep costs low and maximize profits
Assigned work to fundraising staff and monitored performance to meet targets
Created and launched inaugural Day of Giving campaign for institution
Established advantageous connections with stakeholders and donors and managed correspondence
Assistant Director of Development
Emory University
Atlanta, GA
10.2009 - 06.2011
Transformed struggling outbound contact center into high-morale, productive operation, increasing donor participation and revenue
Recruited and trained team of 60 student callers, implementing best practices and performance metrics.
Student Manager
Brigham Young University
Provo, UT
04.2005 - 04.2009
Assisted in raising $2 million in 2008 through targeted phone campaigns and donor engagement strategies
Developed and implemented ongoing training programs for new callers, enhancing performance and reducing turnover
Education
Bachelor of Science - Marriage, Family and Human Development
Brigham Young University
Provo, UT
Skills
Team building & Management
Multi-Channel Campaigns
Direct marketing and communication
Fundraising Strategy Development
Donor Relationship Management
Database Administration and Data Integrity
Policy Development and Implementation
Software: Advance; Blackbaud Raiser's Edge; Bloomerang; Microsoft Office
Awards Certificates
Gallup Certified Strengths Coach, Certified through Gallup to coach individuals, teams, and managers in the Gallup Strengths Finder model.
Bronze Award for Fundraising, $100,000+ raised for Utah Valley University in a single fiscal year.
UVSELF Graduate, Utah Valley Senior Executive Leadership Forum alumnus; 2016-2017 cohort.
Eagle Scout, Boy Scouts of America.
Personal Information
Board Member,Divisional Representative,Missionary,Governing Board Member