Justin Ferren
Summary
Professional Data Analyst with proven ability to transform complex data into actionable insights. Adept at utilizing analytical tools and software to drive data-driven decision-making. Strong focus on collaboration and adaptability, ensuring seamless teamwork and reliable results. Known for analytical thinking, problem-solving, and effective communication.
Overview
10
10
years of professional experience
Work History
Operations Reporting Analyst
AmeriHealth Caritas
08.2022 - Current
- Cultivated comprehensive knowledge of all data sources for effective reporting of CHC service coordination data.
- Completed regulatory reporting requirements accurately and on time. Supported compliance efforts to avoid financial penalties and maintain client satisfaction. Assisted in fostering positive relationships with state and regulatory agencies.
- Developed and maintained comprehensive knowledge of business practices and managed care industry to enhance data and reporting solutions.
- Exercised independent judgment to ensure accurate and efficient completion of reporting tasks under supervisory guidance.
- Diagnosed and investigated issues affecting data accuracy and integrity.
- Oversaw the analysis of service coordination data to identify and address reporting anomalies. Conducted thorough research to validate service coordination data results. Clarified variances and changes to enhance understanding and decision-making.
Provider Enrollment Services
AmeriHealth Caritas
Philadelphia, PA
09.2016 - 08.2022
- Managed provider database by maintaining accurate records for participating and non-participating providers, facilitating resolution of provider-related issues.
- Achieved effective management of multiple lines of business across various states. Drove success in the PerformCare line while contributing to other lines and expanding expertise in new business areas.
- Assisted managers and supervisors to improve production and accuracy of PerformCare database in Facets, Appian and EXP.
- Supported creation of new rule sets and contributed to their implementation in AmeriHealth's online help system.
Education
Bachelor of Science - Business Management
Rowan University
Glassboro, NJ05-2019
Skills
- Microsoft Excel
- SQL
- Macros and VBA knowledge
- Facets
- EXP
- Appian
- Data validation
- Analytical mindset
Timeline
Operations Reporting Analyst
AmeriHealth Caritas
08.2022 - Current
Provider Enrollment Services
AmeriHealth Caritas
09.2016 - 08.2022
Bachelor of Science - Business Management
Rowan University