JUSTIN FINNEGAN
Kempner,TX
Summary
A results-driven professional with strong mechanical aptitude and exceptional interpersonal skills. Excels at analyzing data, solving complex problems, and adapting quickly to new environments. Committed to driving customer satisfaction and delivering high-impact solutions through clear communication and sharp analytical capabilities.
Overview
22
22
years of professional experience
Work History
Senior JBC-P Installer
SynerTex LLC
Fort Hood, TX
02.2023 - Current
- Diagnosed and addressed hardware challenges alongside customers, increasing unit readiness.
- Worked alongside team members to enhance workflow and drive successful project completion.
- Increased installation efficiency through process refinement and application of time-efficient strategies.
- Executed operation of tools, equipment, and machinery according to established safety guidelines.
- Educated new personnel on installation procedures.
JBC-P Installer
SemperValens Solutions LLC
Fort Hood, TX
10.2019 - 02.2023
- Addressed complicated installation problems through strategic problem-solving to deliver efficient solutions promptly.
- Engaged with team members to enhance workflow processes and ensure timely project delivery.
- Operated tools, equipment, and machinery adhering to safety protocols.
- Organized materials and system components to facilitate installation preparation.
- Upheld safety standards by rigorously following established protocols and guidelines.
Human Intelligence Collector
US Army National Guard
Seguin, TX
06.2016 - 11.2022
- Optimized intelligence distribution by forging and sustaining dynamic liaison associations with interagency counterparts, foreign security personnel, and allied organizations.
- Developed thorough risk assessments grounded in collected data, facilitating informed decision-making for mission planners about resource allocation and priorities.
- Strengthened decision-making efforts by supplying timely and reliable intelligence to commanders and staff members.
- Mentored junior collectors on advanced interviewing techniques, enhancing quality of information obtained from human sources.
- produced thorough reports outlining insights gathered from human sources improving comprehension of operational environment.
Firearms Sales Associate
Action Pawn
Killeen, TX
07.2017 - 08.2019
- Implemented upselling methods to boost sales revenue while providing customers with complete packages that complement key purchases.
- Guided customers in selecting suitable firearms based on intended use, personal preferences, and budget constraints.
- Executed store events and strategic promotions to maximize sales and increase recognition of new product offerings.
- Oversaw sales floor to identify customer service opportunities and implement loss prevention measures.
Human Intelligence Collector
US Army
Fort Bragg, NC
07.2014 - 06.2016
- Conducted thorough after action reviews following each mission or operation, identifying areas for improvement and implementing appropriate changes to enhance future performance.
- Collaborated with other intelligence professionals in producing integrated assessments of potential threats, enabling proactive measures to be taken.
- Ensured compliance with all applicable regulations during intelligence collection activities, maintaining the highest ethical standards throughout operations.
Human Intelligence Collector
US Army
South Korea
06.2013 - 06.2014
- Improved intelligence sharing by establishing and maintaining effective liaison relationships with interagency partners, foreign security forces, and allied organizations.
- Supported decision-making processes by providing timely and accurate intelligence to commanders and staff members.
- Developed comprehensive reports that detailed the information gathered from human sources, contributing to a better understanding of the operational environment.
- Collaborated with other intelligence professionals in producing integrated assessments of potential threats, enabling proactive measures to be taken.
- Identified key persons of interest through extensive network analysis, targeting individuals who could provide critical insights into enemy operations.
Water Meter Technician
City of Conroe
Conroe, TX
02.2012 - 09.2012
- Boosted customer satisfaction by swiftly addressing water meter-related service issues.
- Performed systematic evaluations of water metering equipment, detecting potential issues or hazards and enacting required corrective actions.
- Supported cost-saving initiatives through careful evaluation of existing meters for potential repair rather than immediate replacement when feasible.
- Increased efficiency in the field by utilizing handheld devices for data collection and real-time updating of work orders.
- Enhanced company image through professional interactions with customers during service calls addressing concerns or questions
Manufacturing Assembly Technician
Hydra-Fab
Conroe, TX
01.2008 - 02.2012
- Facilitated reduction in waste materials by monitoring inventory levels meticulously and utilizing resources efficiently.
- Strengthened workplace safety through consistent compliance with safety protocols and proactive hazard reporting
- Cultivated strong relationships with coworkers, fostering positive work environment that promoted collaboration and open communication.
- Showcased strong attention to detail in reviewing blueprints or schematics, confirming proper assembly of components in alignment with specifications.
Owner
Lonestar Tractor & Equipment
Conroe, TX
12.2006 - 11.2008
- Drove negotiations with suppliers for improved pricing and terms, lowering total expenses for business.
- Administered purchasing, sales, marketing, and customer account operations for optimal efficiency.
- Established rapport with customers to develop connections and support relationships.
Heavy Equipment Mechanic
Mustang Caterpillar
Houston, TX
08.2004 - 05.2006
- Diagnosed issues raised by customers and conducted required corrections
- Conducted routine maintenance and repairs on multiple types of heavy equipment.
- Diagnosed equipment problems employing diagnostic tools and technical manuals.
Education
Aviation Science -
Central Texas College
Killeen, TX 01/2016 - 01/2017
HUMAN INTELLIGENCE -
HUMAN INTELLIGENCE COLLECTOR
FORT HUACHUCA, AZ 02/2013 - 06/2013
HIGH SCHOOL DIPLOMA -
Montgomery High School
Montgomery, TX 09/2000 - 05/2004
Skills
- Customer service
- Sales
- Mechanical aptitude
- Problem-solving
- Time management
- Diagnostics and troubleshooting
- Microsoft Office
- Analytical skills
- Customer relations
- Negotiation
- Multitasking and organization
- Handling customer complaints
Timeline
Senior JBC-P Installer
SynerTex LLC
02.2023 - Current
JBC-P Installer
SemperValens Solutions LLC
10.2019 - 02.2023
Firearms Sales Associate
Action Pawn
07.2017 - 08.2019
Human Intelligence Collector
US Army National Guard
06.2016 - 11.2022
Human Intelligence Collector
US Army
07.2014 - 06.2016
Human Intelligence Collector
US Army
06.2013 - 06.2014
Water Meter Technician
City of Conroe
02.2012 - 09.2012
Manufacturing Assembly Technician
Hydra-Fab
01.2008 - 02.2012
Owner
Lonestar Tractor & Equipment
12.2006 - 11.2008
Heavy Equipment Mechanic
Mustang Caterpillar
08.2004 - 05.2006
HIGH SCHOOL DIPLOMA -
Montgomery High School
09/2000 - 05/2004
HUMAN INTELLIGENCE -
HUMAN INTELLIGENCE COLLECTOR
02/2013 - 06/2013
Aviation Science -
Central Texas College
01/2016 - 01/2017