JUSTIN FLAVIGNY

Executed a wide range of responsibilities related to the use of government-issued salesforce. Provided multilingual support by translating the shelter's information into Spanish, French, and English. Maintained a safe environment for all shelter guests. Provided translation services for internal documents, emails, and other communications. Created spreadsheets to track inventory levels of supplies.

Facilitated the establishment of a safe haven for migrants. Managed the day-to-day processing of 2,000 migrant arrivals and departures. Managed initial assessment of new migrant arrivals. Managed the discharge process for residents. Successfully managed extended shifts throughout the night. Successfully executed assigned tasks using Sales Force software provided by the Government. Maintained responsibility for overseeing the performance and productivity of 50 employees each day. Managed and optimized employee payroll and scheduling.

Directed and monitored a team of 27 field interviewers in conducting household interviews. Managed necessary paperwork and invoicing process, maintaining detailed spreadsheets for record-keeping purposes. Supervised production personnel to ensure efficient operations and adherence to company policies. Maintained quality standards by coordinating with equipment and process teams, ensuring compliance to all protocols. Traveled extensively throughout assigned geographic area for field work. Accurately recorded data from survey responses and entered into database.

Answered phone calls, took and distributed messages, sorted mail, and scheduled appointments to assist with office communications. Maintained inventory records; reviewed and processed order documents to ensure accurate recordkeeping and inventory levels. Chaperoned program participants on field trips to locations such as zoos, parks and museums.

Conduct interviews with up to eight residents of the St Nicholas Housing Projects daily. Complete door-to-door outreach to interview residents about their housing conditions and their experience with NYCHA. Utilized SurveyMonkey to enter resident feedback also reported results in Google Sheets to maintain detailed records. Conversed with residents in a positive and capable manner throughout all interactions; maintain vigilance and awareness while traveling through high-crime areas to ensure safety.