JUSTIN FLICK
Bloomington,IL
Summary
Versatile and achievement-oriented professional with a proven track record at Pier Mar, adept in customer service and complex problem-solving. Excelled in enhancing security measures and emergency response efficiency, demonstrating exceptional attention to detail and verbal communication skills. Achieved significant improvements in client satisfaction and safety protocols. Over 23 years of security and EMS experience.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
High Haven
03.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Driver's Education Instructor
Reeder Transportation Training Center
01.2023 - Current
- Supported student drivers in hands-on road training.
- Scheduled appointments with students for driving lessons.
- Evaluated student performance and documented progress and goals.
- Offered timely commands to assist student driver in steering or braking to avoid accidents.
- Administered driver education course and knowledge test to assist students with earning learner's permits.
Security Officer
Whalen Security
01.2025 - 01.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Per Mar Security
08.2016 - 04.2020
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Security Officer
Allied Universal Security Services
04.2019 - 07.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Installer
ADT Security
11.2014 - 06.2016
- Delivered outstanding customer service by addressing client concerns promptly and professionally throughout the installation process.
- Ensured minimal disruption to client''s daily operations by scheduling installations at convenient times and maintaining a clean work area during projects.
- Established positive working relationships with other professionals in the field, fostering a collaborative environment for successful project completion.
- Enhanced security system efficiency by installing and configuring state-of-the-art equipment.
- Identified potential vulnerabilities in existing systems and recommended appropriate upgrades or modifications.
- Troubleshot complex technical issues during installation, minimizing downtime and ensuring system functionality.
- Increased overall network security by integrating access control systems with video surveillance technology during installations.
- Installed and repaired over Number security systems and programmable logic controls.
- Maintained up-to-date knowledge of industry trends and advancements, implementing innovative solutions for client security needs.
- Demonstrated strong attention to detail while adhering to all relevant codes and regulations during installations.
Paramedic
Galesburg Hospital Ambulance Service
08.2013 - 11.2014
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Transferred patients safely and securely to medical facilities for continued care.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Adapted treatment plans quickly and effectively based on changing patient conditions and reactions.
- Ensured patient safety by adhering to strict protocols for proper lifting techniques, equipment use, and infection control.
- Identified appropriate medications based on potential interactions with other medicines, accurately calculating correct dosages according to drugs on hand and patient's weight.
- Responded to daily emergencies and worked alongside firemen and EMTs.
- Triaged injuries by communicating with patients, bystanders and family members and identified appropriate medical facility for transport.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
Security Officer
Paradice Casino
07.2008 - 10.2010
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Supervisor EMT
Securitas Security Services USA
07.2007 - 08.2008
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
EMT-Basic
Advance Medical Transport
11.2004 - 11.2006
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Maintained accurate patient records and documentation of treatments to enable tracking history and safeguard information.
- Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
- Utilized oxygen tanks, EKG and IVs to perform various medical procedures.
- Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
Education
Paramedicine
McLean County EMS Office
Bloomington, IL2013
Fire Science
Illinois Central College
East Peoria, IL2004
High School Diploma -
Bloomington High School
Bloomington, IL2002
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Cash handling
- Telephone etiquette
- Verbal and written communication
- Sensitive information handling
- Complex Problem-solving
- Skilled in Software
- Multi-line telephone systems
- Conflict management
Certification
PERC
Timeline
Security Officer
Whalen Security
01.2025 - 01.2025
Front Desk Receptionist
High Haven
03.2024 - Current
Driver's Education Instructor
Reeder Transportation Training Center
01.2023 - Current
Security Officer
Allied Universal Security Services
04.2019 - 07.2019
Security Officer
Per Mar Security
08.2016 - 04.2020
Security Installer
ADT Security
11.2014 - 06.2016
Paramedic
Galesburg Hospital Ambulance Service
08.2013 - 11.2014
Security Officer
Paradice Casino
07.2008 - 10.2010
Security Supervisor EMT
Securitas Security Services USA
07.2007 - 08.2008
EMT-Basic
Advance Medical Transport
11.2004 - 11.2006
Paramedicine
McLean County EMS Office
Fire Science
Illinois Central College
High School Diploma -
Bloomington High School
Similar Profiles
Aidan ProchniakAidan Prochniak
Camp Manager at Strath Haven High SchoolCamp Manager at Strath Haven High School
ANNMARIE WALKERANNMARIE WALKER
English Teacher Senior High at Winter Haven Senior High SchoolEnglish Teacher Senior High at Winter Haven Senior High School
Michael PichardoMichael Pichardo
Internships at Bronx Haven High SchoolInternships at Bronx Haven High School