Summary
Overview
Work History
Education
Skills
Timeline
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Justin Foose

Melbourne

Summary

United States Air Force veteran pursuing a Bachelors in Business Organization with a focus on Healthcare Management. My military experience honed my leadership, adaptability, and proactive problem-solving skills, making me a quick learner who takes charge in any situation. As a member of Phi Theta Kappa and Beta Gamma Sigma, I maintain high academic standards while continually pushing myself to grow. Passionate about healthcare, I’m ready to use my skills to drive operational success and make a real impact.

Overview

9
9
years of professional experience

Work History

Medical Receptionist

Suntree Internal Medicine
07.2024 - Current
  • Developed and launched a centralized training platform, providing staff with essential resources, step-by-step training, scheduling protocols, insurance guidelines, and office policies.
  • Promoted three times within five months, advancing from Night Lead to Training Coordinator and Reception Coordinator.
  • Trained and supervised new employees, overseeing trainers and ensuring standardized onboarding and workflow efficiency.
  • Managed high-volume patient interactions, handling up to 300 patients daily through phone calls, emails, and in-person reception.
  • Scheduled patient appointments, coordinated follow-ups, and processed insurance eligibility and verification.
  • Worked weekends and extended shifts to support operations, demonstrating commitment to patient care and efficiency.

Florist Assistant

Suntree Flowers
04.2023 - 11.2023
  • Placed floral arrangements in refrigerated cases and arranged other merchandise on display fixtures.
  • Collaborated with team members on large projects, contributing to successful completion of orders on time and within budget constraints.
  • Handled cash transactions with accuracy and integrity, maintaining trustworthiness as a valued team member.
  • Assisted in designing floral displays for weddings, funerals, and special events, resulting in positive client feedback.
  • Worked closely with clients to understand their needs and design flower arrangements that perfectly match their vision.

Overnight Stocker

Walmart
01.2023 - 03.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Maintained a safe working environment by adhering to company safety procedures and promptly addressing potential hazards.

Cashier

Dollar Tree
09.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Public Health Medical Technician

United States Air Force
11.2015 - 11.2019
  • Handled sensitive patient information with confidentiality while upholding HIPAA regulations at all times.
  • Measured patient vital signs such as blood pressure, pulse rate, and temperature to record information on patients' charts.
  • Updated patient records accurately and efficiently, ensuring proper documentation and communication between healthcare professionals.
  • Maintained patient records and reports to enable tracking history and provide accurate and up-to-date information for physicians and other medical staff.
  • Performed routine maintenance on medical equipment, ensuring reliability and accuracy of test results.

Education

Bachelor of Science - Business Organization Healthcare Management

Eastern Florida State College
Melbourne, FL

Associate of Arts - General

Eastern Florida State College
Melbourne, FL
05.2024

High School Diploma -

Gems American Academy
Abu Dhabi
06.2015

Skills

  • Customer Service
  • Multitasking and Organization
  • Teamwork and Collaboration
  • Organizational Skills
  • Adaptability and Flexibility

Timeline

Medical Receptionist

Suntree Internal Medicine
07.2024 - Current

Florist Assistant

Suntree Flowers
04.2023 - 11.2023

Overnight Stocker

Walmart
01.2023 - 03.2023

Cashier

Dollar Tree
09.2022 - 12.2022

Public Health Medical Technician

United States Air Force
11.2015 - 11.2019

Associate of Arts - General

Eastern Florida State College

High School Diploma -

Gems American Academy

Bachelor of Science - Business Organization Healthcare Management

Eastern Florida State College
Justin Foose