Seasoned leader with a proven track record at Earth Partners Environmental Company, excelling in operations management and personnel management. Demonstrated success in streamlining operations, enhancing customer satisfaction, and fostering strong relationships. Skilled in strategic implementation and staff development, significantly improving operational efficiency and team collaboration.
Overview
15
15
years of professional experience
Work History
Owner / Operator
JF Excavating
08.2020 - Current
Managed day-to-day business operations.
Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
Vice President of Operations
Earth Partners Environmental Company
01.2019 - 07.2020
Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
Streamlined operations by identifying inefficiencies and implementing process improvements.
Supported project management team for optimal performance.
Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
Enhanced customer satisfaction by developing and implementing strategies to improve service quality.
Increased company profits through performance optimization strategies and efficiency improvements.
Construction Foreman
Environmental Management Specialists
03.2010 - 01.2019
Supervised field crews to maximize quality and work efficiency.
Studied and interpreted blueprints to plan construction phases and team assignments.
Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
Verified and submitted team timesheets.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Consistently met deadlines under pressure through diligent time management abilities.
Inspected work for compliance with applicable regulations and job specifications.
Education
High School Diploma -
Sheridan High School
Thornville, OH
06-2000
Skills
Operations management
Documentation and reporting
Hiring
Business planning
Sales negotiation
Personnel management
Operations oversight
Staff training and development
Staffing
Timeline
Owner / Operator
JF Excavating
08.2020 - Current
Vice President of Operations
Earth Partners Environmental Company
01.2019 - 07.2020
Construction Foreman
Environmental Management Specialists
03.2010 - 01.2019
High School Diploma -
Sheridan High School
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