Former ASE Master Technician with 5 years of dealership experience, and over 15 years in retail and retail management. Proven expertise in customer service, maintaining rigorous quality control, and effectively building/leading teams in dynamic environments. Currently pursuing ASE recertification to enhance technical proficiency and reinforce capabilities within a service team. Committed to delivering exceptional service and fostering a culture of excellence.
Work History
Grocery Manager
10 Years
Haggen | 10.2015 - 10.2025
Oversaw daily grocery operations, ensuring adherence to company standards and safety regulations for optimal store performance.
Managed inventory levels to maintain stock availability, aligning with customer demand while minimizing shrinkage.
Scheduled employees for shifts based on customer traffic patterns and individual strengths to enhance service efficiency.
Built end displays and cross-merchandising
Grocery Manager
8 Years
Haggen | 10.2017 - 10.2025
Head Night Stocker
7 Years 5 Months
Haggen | 05.2008 - 10.2015
Organized and stocked shelves to ensure optimal product availability and presentation.
Trained new staff on stocking procedures and safety protocols to enhance efficiency.
Led team efforts during overnight shifts to optimize workflow and meet deadlines.
Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
Automotive Technician
11 Months
Valley Cadillac Buick GMC | 03.2007 - 02.2008
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed routine maintenance services, ensuring optimal vehicle performance and safety compliance.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Automotive Technician
3 Years 6 Months
Sims Honda | 11.2002 - 05.2006
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Performed routine maintenance services, ensuring optimal vehicle performance and safety compliance.
Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
Associate in Science (A.S.) - Automotive Maintenance Technology
Bellingham Technical College | Bellingham, WA | 06-2003
Skills
Self motivated with a focus on personal and professional development
Strong work ethic
Easily adaptable to new situations and environments
Problem-solving
Valid Driver's license
Verbal and written communication
Timeline
Grocery Manager
Haggen
10.2017 - 10.2025Read More
Grocery Manager
Haggen
10.2015 - 10.2025Read More
Head Night Stocker
Haggen
05.2008 - 10.2015Read More
Automotive Technician
Valley Cadillac Buick GMC
03.2007 - 02.2008Read More
Automotive Technician
Sims Honda
11.2002 - 05.2006Read More
Bellingham Technical College
Associate in Science (A.S.) from Automotive Maintenance Technology