Justin Francis
Albuquerque
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Familiar in working under pressure and adapting to new situations and challenges.
Overview
4
4
years of post-secondary education
7
7
years of professional experience
Work History
Hazmat Technician
Amazon
Albuquerque
08.2024 - Current
- Ensured compliance with hazardous material regulations and safety protocols, supporting safe handling and disposal practices.
- Conducted regular inspections of hazardous waste storage areas, identifying and addressing safety hazards to prevent incidents.
- Operated specialized equipment for safely managing and transporting hazardous substances. i.e Forklift
- Reviewed documents such as manifests, labels, shipping papers, and safety data sheets to determine appropriate response measures for hazardous material incidents.
- Maintained accurate records of hazardous materials in compliance with federal guidelines.
- Managed inventory of supplies for hazardous waste cleanup operations.
Production Assistant
New Mexico Film Network
Albuquerque
04.2024 - 12.2024
- Coordinated film shoots and managed production schedules to ensure timely completion of projects.
- Set up and broke down production equipment on location to facilitate smooth operations.
- Participated in pre-production meetings to outline project requirements and goals.
- Transported equipment and supplies to locations while positioning people and props for optimal set preparation.
- Contributed to Netflix productions including Pulse and Ransom Canyon.
- Supported production efforts for The Cleaning Lady Season 4 with Fox Entertainment and Warner Bros.
- Contributed to El Tigre production with YMH Studios and Mosaic.
- Supported Blumhouse and Comet Films on The Lost Bus project.
- Contributed to production efforts for Him with Monkey Paw Productions.
Cook
Lil Anita's
Albuquerque
02.2023 - 04.2024
- Led a team of cooks, guiding and assisting in training less experienced staff.
- Trained new cooks on proper food handling techniques.
- Monitored food preparation to ensure quality standards were met.
- Conducted regular quality control checks to ensure all dishes met hygiene and taste standards.
- Resolved customer feedback on food quality and presentation to enhance dining experience.
- Experimented with new recipes and ingredients to refresh menu offerings.
- Coordinated with front-of-house and catering services to streamline operations.
- Ensured compliance with all relevant laws and regulations regarding food safety.
Front Desk Agent
Sonesta ES Suites
Albuquerque
06.2022 - 02.2023
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Assisted with check-in and check-out procedures for guests.
- Answered guest inquiries, providing tailored recommendations for shopping, dining, and entertainment options.
- Resolved customer complaints promptly and courteously, ensuring guest satisfaction and retention.
- Greeted, registered and assigned rooms to hotel or motel guests.
- Verified accuracy of room rates and other charges during check-in process.
- Kept records of room availability and guest accounts, manually or using computers.
- Inputted guest information into computer system accurately and securely.
- Provided comprehensive information about hotel amenities, services, and local attractions to enhance guest experience.
- Computed bills, collected payments and made change for guests.
- Kept accurate records of guest transactions.
- Answered phones, responded to inquiries, and took messages.
- Handled cash drawer transactions accurately responsibly throughout shift.
- Assisted with luggage handling for incoming guests.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Scheduled reservations for groups and special events.
- Performed bookkeeping activities to balance accounts and conduct nightly audits.
- Posted incidental charges to ledgers, manually or by using computers.
- Generated daily reports detailing occupancy levels, revenue amounts.
- Ensured that all safety regulations were followed according to company standards.
- Reviewed security footage to ensure safety in lobby area.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
Learning Ambassador
Amazon
Albuquerque
09.2021 - 03.2022
- Coordinated with subject matter experts to develop and align course content with learner needs and industry standards.
- Evaluated training program outcomes and collaborated with management to design and implement targeted improvements.
- Monitored and evaluated training activities to assess program effectiveness and recorded findings for future reference.
- Communicated essential goals and expectations to guide trainee performance.
- Communicated essential goals and expectations to guide trainee performance.
Cook
Crackin Crab
Albuquerque
07.2019 - 09.2021
- Prepared menu item ingredients using proper techniques to ensure quality and consistency.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Prepared menu item ingredients using proper techniques to ensure quality and consistency.
- Managed inventory and ordered ingredients to maintain stocked freezers, fridges, and pantry.
- Acquired knowledge of new menu items to enhance customer service. and ingredients quickly to help customers select items meeting needs and preferences.
Education
High school or equivalent -
Atrisco Heritage Academy High School
Albuquerque, NM 08.2016 - 05.2020
Some College (No Degree) - Secondary Education
Central New Mexico Community College
Albuquerque, NMSkills
- Incident management
- Equipment operation
- Inventory management
- Report compiling
- Analytical decision making
- Critical thinking
- Creative problem solving
- Attention to detail
- Effective multitasking
- Team collaboration
- Conflict resolution
- Communication skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Hazmat Technician
Amazon
08.2024 - Current
Production Assistant
New Mexico Film Network
04.2024 - 12.2024
Cook
Lil Anita's
02.2023 - 04.2024
Front Desk Agent
Sonesta ES Suites
06.2022 - 02.2023
Learning Ambassador
Amazon
09.2021 - 03.2022
Cook
Crackin Crab
07.2019 - 09.2021
High school or equivalent -
Atrisco Heritage Academy High School
08.2016 - 05.2020
Some College (No Degree) - Secondary Education
Central New Mexico Community College