Justin Franklin
Sulphur,LA
Summary
Dedicated shop professional familiar with leading teams, operating equipment and managing materials to support shop and field operations. Committed to high performance and safely completing all tasks. History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities. Successful at maintaining a safe and effective shop environment. Adept at fabricating materials, welding work and maintaining equipment in good working order. Good budget administrator and schedule manager. Talented Shop Foreman with 4 years of Automotive experience. Keeps team members on-task to optimize workflow and meet challenging project deadlines. Experienced in training, coaching and motivating employees. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shop Foreman
Volkswagen Of Lake Charles
12.2021 - Current
- Trained and coached employees to improve performance and skills.
- Oversaw maintenance and repair of shop equipment.
- Used hand and power tools, equipment, and instruments accurately.
- Verified safe and proper operation of wide range of power tools, equipment and instruments.
- Diagnosed and corrected malfunctions in different vehicles under a certain time frames
- Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
- Managed materials inside shop and at job locations.
- Directed daily operations of team of four technicians and shop professionals.
- Cultivated professional working relationships with peers and supervisors.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Managed staff hiring, training and supervision.
- Troubleshot equipment to reduce service calls and downtime.
- Created and implemented strategies for improving operational efficiency and accuracy.
- Conducted performance reviews each quarter, offering praise and recommendations for improvement.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Maintained accurate records of time and materials required to perform repairs and service.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Changed, rotated, and balanced tires on different types of vehicles.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Completed customer orders and warranty services according to manufacturer specifications.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
- Performed safety and emissions inspections.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Read and followed technical documentation to complete accurate repairs.
- Repaired and replaced worn and damaged components.
- Analyzed vehicle data using advanced diagnostic equipment.
- Investigated customer complaints to identify cause of malfunctions.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Coordinated with parts department to determine availability of necessary components.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Explained estimates and determined repair timelines to manage customer expectations.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Worked on high voltage systems of 400V
- Maintained proper safety equipment
- Removed and Replaced high voltage battery cells
Automotive Service Technician
Barnes Crossing Volkswagen
08.2019 - 12.2021
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Changed, rotated, and balanced tires on different types of vehicles.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Completed thorough inspections of vehicles to evaluate damages and develop repair plans.
- Completed customer orders and warranty services according to manufacturer specifications.
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Maintained accurate records of time and materials required to perform repairs and service.
- Established clear repair plans with line-item details of expected labor and parts costs.
- Aligned systems with manufacturer specifications through skilled calibration.
- Corrected faults and maximized performance by rebuilding systems and individual components.
- Used specialized tools to detect leaks in gas and refrigerant systems.
- Examined new and replacement parts to uncover defects.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Tested newly installed equipment to determine proper functionality and compliance with regulations.
Upholsterer
Southern Motion
01.2018 - 08.2019
- Performed fast pace jobs under a certain time frame for a production based job
- Quality checked and tested each piece that was assembled by hand
- Proficient in use of pneumatic tools
- Managed inventory and quantity of supplies needed daily
- Managed and cared for tools required for the job at hand
- Worked as a team to ensure product is delivered upon promised time and in a high quality manner
Education
High School Diploma -
Bruce High School
Bruce, MS05.2012
Skills
- Corporate Regulations
- Back Logging
- Best Practices and Standards
- Diagnosing Faults
- Mechanical Maintenance
- Equipment Operation
- Materials Management
- Maintenance Requirements
- Duty Assignments
- Team Training
- Resource Utilization
- Parts and Material Procurement
Certification
- Master Technician
- Engine Specialist
- Chassis Specialist
- Transmission Specialist
- High Voltage Expert
- Electrical Specialist
Timeline
Shop Foreman
Volkswagen Of Lake Charles
12.2021 - Current
Automotive Service Technician
Barnes Crossing Volkswagen
08.2019 - 12.2021
Upholsterer
Southern Motion
01.2018 - 08.2019
High School Diploma -
Bruce High School
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