JUSTIN FRIEDMAN
RICHMOND,UNITED STATES
Summary
Automotive Technician with 4 years of experience in diagnosing and resolving complex vehicle issues, enhancing customer satisfaction and ensuring timely vehicle delivery. Demonstrates strong problem-solving skills, attention to detail, and a commitment to safety compliance. Successfully implemented a new diagnostic procedure, reducing troubleshooting time and improving repair accuracy, showcasing an ability to innovate and streamline processes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Emergency Vehicle Technician
Sheehy Municipal
10.2025 - 03.2026
- Build Police vehicles to be ready for the road.
- Perform quality inspections on work performed.
- Diagnose electrical issues related to aftermarket installs.
- Maintain professionalism in the shop and in the customer facing regard
Automotive Technician
Mercedes-Benz of Richmond
11.2021 - 10.2025
- Diagnosed and resolved complex vehicle issues, enhancing customer satisfaction and ensuring timely vehicle delivery.
- Conducted thorough inspections and tests on vehicles, identifying maintenance needs and implementing solutions for optimal performance.
- Implemented a new diagnostic procedure, reducing troubleshooting time and improving repair accuracy while minimizing customer wait times.
- Worked closely with service advisors to prioritize repairs, streamlining workflow and fostering a customer-centric service environment.
Education
Associates of Applied Science - Applied Science, Automotive Technology
University of Northwestern Ohio
Lima, Ohio11-2021
High School Diploma -
Mills E. Godwin
Richmond06-2019
Skills
- Problem Solving
- Team Collaboration
- Attention to Detail
- Safety Compliance
Certification
Virginia State Inspection License
EQ Certification
AMG EQ Certification
EPA 609 Certification
Interests
My major hobbies are Aviation and Automotive Motorsports NASCAR is my favorite with F1 following behind as my second favorite
Timeline
Emergency Vehicle Technician
Sheehy Municipal
10.2025 - 03.2026
Automotive Technician
Mercedes-Benz of Richmond
11.2021 - 10.2025
Associates of Applied Science - Applied Science, Automotive Technology
University of Northwestern Ohio
High School Diploma -
Mills E. Godwin