Summary
Overview
Work History
Education
Skills
Timeline
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Justin Galarza

Saylorsburg,Pennsylvania

Summary

Adept at enhancing team efficiency and operational readiness, my tenure with the United States Army National Guard showcased my problem-solving prowess and leadership abilities. By fostering collaboration and continuously advancing my technical skills in fire direction control, I significantly improved data accuracy and unit cohesion, contributing to the success of joint missions and safety protocols.

Professional specializing in tactical operations and artillery coordination, prepared for complex operational challenges. Proven ability to enhance mission success through meticulous planning and execution. Reliable team player with adaptability and results-driven mindset, excelling in communication and problem-solving.

Diligent with a solid background assisting in various repair and maintenance tasks. Adept at supporting skilled workers in completing projects efficiently and safely. Demonstrated ability in using basic tools and performing routine upkeep tasks.

Knowledgeable with a background in customer service and retail operations. Demonstrated ability to manage daily tasks efficiently and enhance customer satisfaction. Efficiently used problem-solving and communication skills to resolve customer issues and ensure smooth shopping experience.

Overview

5
5
years of professional experience

Work History

Fire Direction Control Specialist

United States Army National Guard
12.2020 - Current
  • Streamlined reporting processes within the unit, improving overall record-keeping accuracy and accessibility of crucial data.
  • Increased operational readiness with thorough equipment maintenance, inspections, and repairs.
  • Promoted a culture of safety within the unit through diligent monitoring of personnel adherence to established protocols.
  • Boosted unit morale and cohesion through strong leadership, fostering an environment that encouraged open communication and teamwork.
  • Evaluated fire direction control software and equipment for potential integration into unit operations, recommending appropriate solutions to enhance overall capabilities.
  • Ensured mission readiness with continuous professional development, staying up-to-date on emerging technologies relevant to fire direction control operations.
  • Improved communication between field artillery units by establishing effective data processing systems.
  • Enhanced team efficiency by developing and implementing precise fire direction control procedures.
  • Developed strong relationships with external organizations, facilitating cooperation during joint exercises and real-world missions.
  • Set up antennas and power generators to support communications.
  • Facilitated collaboration between artillery teams during joint operations by serving as a liaison officer, ensuring seamless coordination and execution of tasks.
  • Established secure and stable communication links with team members.
  • Maintained field vehicles in good working order.
  • Confirmed gun line safety and assisted in calibration of weapons systems.

Handyman Helper

Pocono Professional Handyman Services
03.2022 - 10.2024
  • Assisted in completing repair projects by providing timely and efficient support to the lead handyman.
  • Provided versatile assistance across various tasks such as carpentry, plumbing, painting, and light fixture installation.
  • Improved client satisfaction by maintaining a clean and organized workspace during and after job completion.
  • Collaborated with team members on larger repair projects, effectively dividing responsibilities for increased efficiency.
  • Ensured project deadlines were met with punctuality, dedication, and commitment to quality workmanship.
  • Enhanced safety measures by promptly reporting any hazards or concerns to the lead handyman.
  • Achieved consistent punctuality in meeting appointment schedules which increased customer confidence in our services.
  • Removed and repaired carpet and wood flooring.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Operated variety of power tools and hand tools.
  • Set up ladders and other access equipment.

Store Front Staff Member

Stroudsmoor Bakery and Cafe
05.2019 - 03.2020
  • Operated cash registers, accepting payment and making change.
  • Maintained cleanliness of store by sweeping, dusting and removing trash.
  • Assisted with inventory control, monitoring stock levels, and placing orders as needed for optimal product availability.
  • Trained new employees on company policies, procedures and best practices for consistent performance across the team.
  • Managed store opening/closing procedures efficiently to minimize downtime and maintain security standards.
  • Helped set up displays and arranged merchandise to promote sales.
  • Resolved customer complaints professionally, ensuring prompt resolution and ongoing customer loyalty.
  • Ensured timely restocking of shelves for easy access to products during peak shopping hours.
  • Greeted guests and answered questions about merchandise.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Established rapport with customers by actively listening to their needs and making appropriate product recommendations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed efficient cash register operations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Developed strong rapport with customers and created positive impression of business.

Education

High School Diploma -

Pleasant Valley High School
Brodheadsville, PA
06.2020

Skills

  • Collaborative Teamwork
  • Continuous learning mindset
  • Active listening abilities
  • Problem Solving Prowess
  • Conflict resolution techniques
  • Map Reading Mastery
  • Team leadership abilities
  • Adaptability in Stressful Situations
  • Maintaining safety
  • Inventory counting
  • Managing equipment
  • Maintaining accountability

Timeline

Handyman Helper

Pocono Professional Handyman Services
03.2022 - 10.2024

Fire Direction Control Specialist

United States Army National Guard
12.2020 - Current

Store Front Staff Member

Stroudsmoor Bakery and Cafe
05.2019 - 03.2020

High School Diploma -

Pleasant Valley High School
Justin Galarza