Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Languages
Languages
BusinessAnalyst

JUSTIN GALINDO

FRANKLIN PARK,IL

Summary

Hardworking and reliable professional with strong ability in resolving any tasks. Offering customer service, management, and supervisor skills. Highly organized, proactive, and punctual with team-oriented mentality.

Overview

21
21
years of professional experience

Work History

Packaging Operator

Fresenius Kabi
Melrose Park, IL
08.2021 - 01.2024
  • Processed finished product by moving through packaging machines.
  • Labeled packages and recorded items packed in preparation for shipping.
  • Trained new employees on proper techniques for packaging, equipment operation and inventory management.
  • Conducted troubleshooting to determine root cause and resolve packaging problems.
  • Set up jobs for lines and assisted with printing labels and packaging.
  • Label and package product according to packaging batch record. Assess quality of each component packed and designates component for rework or reject if needed.
  • Perform labeling accountability calculations on batch record
  • Load Vials on turntables, assemble print block, stack, wrap and move pallets of packed product, place inserts into trays/carton, manually load vials into trays.

Sanitation Manager

Gabby's Bakery
01.2018 - 12.2019
  • Lead a team of sanitation staff and enforced quality adherence measures to comply with state/federal guidelines within the industry
  • Key player in the hiring process responsible for training of new hires, ongoing goals and development, keeping inventory, and budget forecasting
  • Develop and maintain hygiene programs, setting strategic goals for staff, ensuring compliance with GMP and Allergen Control Programs
  • Overall responsibility for maintaining a sterile environment while exercising professionalism amongst all staff in a diverse and inclusive environment
  • Reviewed employee performance and devised improvement plan to achieve goals.

Customer Care Representative

AON Hewitt / Randstad
04.2015 - 08.2016
  • Handle a high volume of inbound calls from our clients' employees as well as conduct outbound calls for follow up as required
  • Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and/or human resource related services
  • Processing health enrollments, tax updates, direct deposits updates, 401k withdrawals or contributions, and retirement elections
  • Access customer accounts and product information
  • Create and update employee files in database

Senior Team Leader

Powell Industries
08.2012 - 02.2015
  • Managed a team responsible for manufacturing electrical conductors by creating and developing work instructions in line with industry standards
  • Responsible for maintaining inventory and stocking workstations
  • Maintained ongoing logs of materials used/purchased for budgeting purposes
  • Generated and shared comprehensive and detailed reports about team performance, mission-related objectives, and deadlines
  • Delegated daily tasks to team members to optimize group productivity
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency
  • Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries
  • Built electrical conductors by reading blueprints
  • Utilized a forklift and crane to transport, load and unload materials

Account Manager

Frain Industries
03.2010 - 08.2011
  • Networked with 200+ prospects daily, quickly developing business relationships with potential to upsell
  • Monitoring and keeping log of team sales objectives and reporting up to Sr
  • Management Maintained and created client relationships through ongoing customer delivery and client satisfaction
  • Worked inbound leads while maintaining high closing ratios
  • Increased revenue by cultivating and securing new accounts while providing value-added services to existing clients.

Collections Supervisor

Citizen's Finance Co
01.2003 - 01.2009
  • Assign book of business targets to colleagues along with daily goals
  • Monitor staff to ensure adherence to company guidelines as well as growth and professional development
  • Produced weekly and monthly performance measurement reporting for collection teams
  • Exceeded monthly collection targets and goals
  • Received and submitted payments and applied amounts to customer balances
  • Identified problem collection accounts to eliminate bad debt
  • Reviewed credit records to evaluate customer histories
  • Mentored collection team on successful tactics to increase workflow and productivity.

Education

Triton College
01.2009

Skills

  • Supervision & Leadership
  • Organizational Skills
  • Customer Service
  • Networking
  • Project Management
  • Account Management
  • Microsoft Office (Word, Excel, and Outlook)
  • Leadership
  • GMP
  • Type 40 wpm
  • Teamwork
  • Computer literacy
  • Communication Skills
  • Good Work Ethic
  • Planning & Organizing
  • Team Management
  • Blueprint and Schematic Interpretation
  • Quality Assurance
  • Product Packaging
  • Domino Ink Jet printer
  • Shanklin
  • Tex-wrap and STS heat wrapping
  • Fluent in Spanish
  • Reliable & Trustworthy
  • Safety and Compliance

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

A dream doesn't become reality through magic; it takes sweat, determination and hard work
Collin Powell

Timeline

Packaging Operator

Fresenius Kabi
08.2021 - 01.2024

Sanitation Manager

Gabby's Bakery
01.2018 - 12.2019

Customer Care Representative

AON Hewitt / Randstad
04.2015 - 08.2016

Senior Team Leader

Powell Industries
08.2012 - 02.2015

Account Manager

Frain Industries
03.2010 - 08.2011

Collections Supervisor

Citizen's Finance Co
01.2003 - 01.2009

Triton College

Languages

  • Strong written and verbal skills in English and Spanish

Languages

  • Strong written and verbal skills in English and
  • Spanish

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