Justin Gardner
Romulus,NY
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
8
8
years of professional experience
6
6
years of post-secondary education
Work History
Sales Supervisor
Harbor Freight
Geneva, NY
10.2022 - Current
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Effectively coached team members to reach weekly and monthly sales goals.
- Checked store merchandise regularly for proper display and replenishment.
- Constructed displays and signs to promote specified products and sales promotions.
Assistant General Manager/ General Manager
Blue Sky Hospitality
Webster, NY
02.2022 - 09.2023
- Mentored and motivated team members to achieve challenging business goals.
- Handled cash accurately and prepared deposits.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed team schedule with eye for coverage needs and individual strengths.
- Resolved problems promptly to elevate customer approval.
- Managed budget implementations, employee evaluations, and contract details.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Assisted in recruiting, hiring and training of team members.
Inside Sales
H.E.P Sales
Geneva , NY
09.2021 - 12.2021
- Answered customers' questions regarding products, prices, and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Prepared and submitted reports to keep management informed of sales activities and progress.
Plumber Technician
K&S Plumbing
Binghamton , NY
01.2020 - 08.2021
- Studied building plans and working drawings to determine work aids required and sequence of installations.
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Installed, repaired and maintained water, gas and sewer systems.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
EMT-Basic
Maine Emergency Squad
Maine, NY
04.2015 - 12.2020
- Administered basic life and advanced life support to patients at scene, en route to hospital and pre-hospital settings.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Determined medical and safety requirements at emergency scene by assessing medical status of ill or injured persons.
- Leveraged defibrillator, oxygen, suction devices, CPR and other procedures and medications to provide advanced medical care.
Education
Associate - Emt/paramedic
SUNY Broome Community College
Binghamton, NY 10.2015 - 04.2017
Associates - Hotel And Motel Management
SUNY Broome Community College
Binghamton, NY 09.2013 - 06.2016
High School Diploma -
Binghamton High School
Binghamton, NY 10.2007 - 06.2009
Skills
Order management
Timeline
Sales Supervisor
Harbor Freight
10.2022 - Current
Assistant General Manager/ General Manager
Blue Sky Hospitality
02.2022 - 09.2023
Inside Sales
H.E.P Sales
09.2021 - 12.2021
Plumber Technician
K&S Plumbing
01.2020 - 08.2021
Associate - Emt/paramedic
SUNY Broome Community College
10.2015 - 04.2017
EMT-Basic
Maine Emergency Squad
04.2015 - 12.2020
Associates - Hotel And Motel Management
SUNY Broome Community College
09.2013 - 06.2016
High School Diploma -
Binghamton High School
10.2007 - 06.2009