Justin Garrett

I am currently an educational volunteer at the aquarium, so my job is to educate guests on our fish and to also help them better understand how to help our ocean.

• Worked varied hours, days, nights and weekends as business needs dictate.
• Managed customer relations and customer service through daily communication and interaction.
• Maximized customer interactions by promptly identifying needs and wants.
• Increased customer satisfaction significantly within department.
• Prepared orders for shipment by systematically picking, packing and labeling merchandise.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.

• Gave fans positive experiences and good memories by staying in character throughout events and photo sessions.
• Focused on keeping customers engaged, happy and comfortable during events.
• Developed funny and positive answers to fan questions with special emphasis on entertaining children.
• Kept optimal physical conditioning to handle long periods of standing and wearing heavy, hot costume pieces.