Justin Garrett

• Directed and oversaw all aspects of estate operations, managing staff, maintenance, and logistics to ensure the seamless functioning of a high-end property.
• Developed and executed comprehensive maintenance schedules, ensuring the upkeep and preservation of the property's physical assets, landscaping, and infrastructure.
• Supervised a team of household staff, including housekeepers, gardeners, maintenance personnel, and security staff, fostering a productive and harmonious work environment.
• Implemented efficient systems for inventory management, procurement, and budget control, resulting in cost savings and streamlined procurement processes.
• Coordinated and managed property renovations and remodeling projects, collaborating with architects, contractors, and interior designers to achieve desired outcomes within specified budgets.
• Implemented robust security protocols, including access control, surveillance systems, and emergency response plans, ensuring the safety and privacy of residents.
• Managed household budgets, financial reporting, and expense tracking, providing accurate financial insights to the property owner and maintaining fiscal responsibility.
• Orchestrated high-profile events and gatherings hosted on the estate, handling event planning, logistics, and guest coordination to create exceptional experiences.
• Liaised with external service providers, including vendors, contractors, and professionals, to ensure efficient service delivery and maintain the highest standards of quality.
• Developed and maintained comprehensive household manuals and documentation, detailing property systems, emergency procedures, and resident preferences.
• Facilitated open communication with property owners and family members, addressing concerns, providing regular updates, and fostering positive relationships.
• Oversaw the care of valuable collections, art, and antiques, ensuring proper storage, conservation, and maintenance.
• Implemented sustainable practices and eco-friendly initiatives on the estate, contributing to environmental stewardship and resource efficiency.
• Managed transportation logistics, including vehicle maintenance, scheduling, and chauffeur coordination, ensuring reliable and safe transportation for residents and guests.
• Collaborated with estate-related professionals, such as legal advisors and financial consultants, to handle legal and financial matters associated with the property.
• Conducted regular property inspections to identify maintenance needs, safety issues, and improvements, proactively addressing concerns and ensuring resident satisfaction.

• Coordinated all aspects of international and domestic travel, including private jet charters, luxury accommodations, and ground transportation, ensuring smooth and comfortable journeys.
• Orchestrated exclusive events and gatherings, collaborating with vendors and handling logistics, resulting in memorable and flawlessly executed experiences.
• Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
• Maintained utmost discretion and confidentiality in handling sensitive information, financial matters, and personal affairs of the client.
• Prepared detailed itineraries, agendas, and briefing materials for meetings, enabling the client to make well-informed decisions and presentations.
• Mentored estate staff members in best practices, fostering a collaborative work atmosphere focused on excellence in service delivery.
• Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
• Managed personal tasks and errands efficiently, relieving the client of administrative burdens and enhancing their work-life balance.
• Conducted research and provided insights on luxury goods, investments, and travel destinations, assisting the client in making informed lifestyle choices.
• Handled personal shopping requests and curated bespoke experiences, consistently exceeding the client's expectations.

Director of Residences, 2019 - 2020

• Mentored estate staff members in best practices, fostering a collaborative work atmosphere focused on excellence in service delivery.
• Managed household budgets effectively, optimizing resources to meet short-term goals and long-term financial objectives.
• Coordinated seamless transition during seasonal relocations between multiple properties under my management.
• Facilitated effective communication between family members residing on the property through weekly meetings that addressed concerns or updates about ongoing projects.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Estate Manager, 2016 - 2019

• Established strong relationships with vendors and contractors, resulting in improved service quality for the estate.
• Coordinated exceptional events and gatherings on the estate, providing memorable experiences for attendees.
• Conducted regular property inspections, identifying potential issues and arranging appropriate solutions promptly.
• Created detailed inventories of valuable assets within the estate, ensuring accurate recordkeeping for insurance purposes.
• Collaborated with legal advisors to manage property-related matters such as zoning regulations, estate planning, or contractual agreements.
• Verified facilities fell within applicable codes and safety regulations through thorough inspections and regular maintenance.

Personal Assistant, 2013 - 2016

• Streamlined communication for better efficiency between executive and team members by acting as a liaison.
• Arranged domestic and international travel plans and itineraries.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
• Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.