Justin Gerwels-Simons
Bristol,IN
Summary
Dynamic professional with a proven track record in customer service and safety monitoring, honed at Cedar Point. Excelled in guest relations and policy compliance, significantly enhancing rider experience and safety. Skilled in operation control and adept at diffusing complex situations, demonstrating exceptional problem-solving abilities and a commitment to excellence.
Overview
1
1
year of professional experience
Work History
Ride Operator
Cedar Point Amusement Park
Sandusky, OH
05.2024 - 11.2024
- Provide verbal instruction to ensure safe riding practices and efficient operations of the ride.
- consistently ensure all riders are safely fastened to the train each and every ride cycle.
- manage the queue area to ensure all riders abide by the parks policies.
- diffuse situations and handle different situations such as illnesses, fights, and various guest complaints while maintaining professional.
Tutor
Purdue University
Fort Wayne, IN
01.2024 - 05.2024
- Provided academic feedback and peer review.
- provided academic assistance to students struggling with specific topics, as well as where to find useful resources on the topic.
- Reviewed class materials and discussed reading assignments, boosting comprehension.
Cashier
Walmart
Fort Wayne, IN
09.2023 - 12.2023
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Education
High School Diploma -
Northridge High School
Middlebury, IN05-2023
Some College (No Degree) - Physics
Purdue University Forty Wayne
Fort WayneSkills
- customer service
- Guest relations
- Operation and control
- Safety reporting
- Policy compliance
- Safety monitoring
Timeline
Ride Operator
Cedar Point Amusement Park
05.2024 - 11.2024
Tutor
Purdue University
01.2024 - 05.2024
Cashier
Walmart
09.2023 - 12.2023
High School Diploma -
Northridge High School
Some College (No Degree) - Physics
Purdue University Forty Wayne
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