Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Getz

Project Director
Honolulu

Summary

Dynamic Project Director with a proven track record at Premier Restoration Hawaii, excelling in project management and client relations. Achieved on-time project completion through effective scheduling and innovative problem-solving. Recognized for enhancing team collaboration and driving process improvements, resulting in increased efficiency and client satisfaction.

Qualified Project Director with robust background in directing complex projects successfully. Proven ability to oversee multidisciplinary teams and deliver on project goals efficiently. Demonstrated leadership in problem-solving and strategic planning.

Results-driven project professional, well-versed in managing high-stakes initiatives across various sectors. Known for fostering collaborative team environments and consistently achieving project milestones. Valued for adaptability and reliability, with strong focus on critical thinking and effective communication.

Overview

8
8
years of professional experience
5
5
Certifications

Work History

Project Director

Premier Restoration Hawaii
02.2025 - Current
  • Improved client satisfaction rates by effectively addressing concerns and incorporating feedback into future processes.
  • Developed and oversaw project operations and managed multi-functional issues through resolution.
  • Achieved consistent on-time project completion by establishing clear goals and timelines for team members.
  • Identified opportunities for process improvement, implementing changes that led to increased efficiency within the organization.
  • Collaborated closely with executive leadership to align organizational strategies with long-term business objectives through effective planning and execution of key projects.
  • Expanded the company''s client base by successfully delivering high-quality projects that showcased the organization''s capabilities and expertise in project management.
  • Navigated challenging situations with diplomacy, resolving conflicts among team members while maintaining focus on project goals.
  • Orchestrated wide range of projects, improvement strategies, changes implementation, new revenue stream establishment and creative marketing and advertising.
  • Mentored and coached junior team members, fostering a collaborative work environment that prioritized professional growth.
  • Maintained compliance with regulatory requirements through diligent monitoring of documentation procedures during all phases of the projects.
  • Delivered high-quality results by adhering to industry best practices and maintaining a detail-oriented approach throughout each project phase.
  • Directed project design functions, developed proposals and conversed with customers and funders.
  • Managed cross-functional teams to ensure seamless coordination throughout all stages of the projects.
  • Hired and managed consultants, contractors and sub-contractors to complete project tasks.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Led cross-functional teams in successful completion of multimillion-dollar projects, ensuring they met all scope, time, and budget requirements.

Senior Project Manager

Premier Restoration Hawaii
04.2023 - 02.2025
  • Maintained schedules to meet key milestones at every project phase.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
  • Evaluated vendor proposals, selecting those that provided the best value for cost, quality, and timeliness.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
  • Drove organizational change by leading implementation of strategic initiatives, achieving significant improvements in business processes and efficiency.
  • Enhanced client satisfaction and loyalty by delivering projects that consistently exceeded expectations in terms of quality, timeline, and budget.
  • Successfully recovered projects at risk of failure, implementing turnaround strategies that restored client confidence and secured project objectives.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
  • Crafted and maintained project plans and schedules to meet organizational objectives.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Monitored project progress, identified risks and implemented corrective measures to acquire success.

Mitigation Manager

Ohana Restoration
05.2022 - 04.2023
  • Evaluated new technologies and equipment to maximize efficiency in the mitigation process without compromising quality or safety standards.
  • Conducted thorough site inspections to identify potential hazards and create customized risk management solutions.
  • Collaborated with insurance adjusters to determine appropriate coverage amounts and streamline the claims process, expediting payment timelines.
  • Established a reputation within the industry as a reliable partner by consistently delivering exceptional results for both policyholders and insurers alike.
  • Coordinated with multiple departments to ensure seamless communication during the claims process.
  • Negotiated favorable settlements with third-party providers on behalf of clients by leveraging deep knowledge of regulatory requirements and industry best practices.
  • Implemented safety protocols for field teams that minimized workplace injuries and accidents while maintaining OSHA compliance.
  • Maintained strong relationships with local contractors and vendors, securing competitive pricing on materials and labor costs for clients.
  • Ensured accurate and timely documentation of all projects by maintaining detailed records and utilizing a centralized project management system.
  • Trained new staff members in company protocols and best practices, ensuring a high level of service quality.
  • Streamlined workflow for faster response times, enhancing overall team productivity.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.

Project Manager

Roto Rooter Plumbing
12.2020 - 05.2022
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Identified plans and resources required to meet project goals and objectives.
  • Monitored project performance to identify areas of improvement and make adjustments.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
  • Achieved high levels of team engagement and morale by promoting collaborative and inclusive work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managed projects from procurement to commission.
  • Achieved significant improvements in project quality by establishing rigorous quality control processes.
  • Completed projects within tight deadlines, coordinating team efforts and prioritizing tasks effectively.

Water Mitigation Lead Technician

Roto Rooter Plumbing
05.2020 - 12.2020
  • Monitored and enforced safety measures to mitigate hazards.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Tested components and systems to evaluate performance and identify concerns.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
  • Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
  • Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Worked with diverse types of weather and ground conditions.
  • Cleaned stains from fabric or garments using spray guns and cleaning fluid.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.

Water Mitigation Technician

Roto Rooter Plumbing
02.2020 - 05.2020
  • Streamlined workflows on-site by accurately scoping losses and developing detailed action plans for restoration projects.
  • Collaborated with insurance adjusters, documenting losses and ensuring timely claim processing for clients.
  • Strengthened relationships with other contractors involved in the restoration process through effective collaboration efforts when necessary.
  • Continuously expanded industry knowledge through participation in professional development courses and certifications related to water mitigation techniques.
  • Provided superior customer service, addressing client concerns professionally while offering expert guidance on potential next steps post-mitigation services.
  • Performed accurate moisture readings with specialized tools for optimal drying conditions.
  • Improved drying time by utilizing advanced equipment such as air movers, dehumidifiers, and moisture meters.
  • Reduced property damage by quickly responding to emergency calls and assessing the extent of water damage.
  • Completed thorough documentation of job progress, including photographs, notes, and moisture measurements.
  • Enhanced customer satisfaction by promptly addressing water damage concerns and providing efficient mitigation solutions.
  • Increased client satisfaction through excellent communication regarding mitigation processes and timelines.
  • Prevented microbial growth by thoroughly cleaning affected areas with antimicrobial agents.
  • Contributed to overall company success by consistently meeting or exceeding performance targets set forth by management.

Stock Manager

Sears Distribution Center
11.2018 - 02.2020
  • Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
  • Inventoried warehouse stock on monthly, quarterly and annual basis.
  • Managed a team of warehouse staff, ensuring productivity goals were consistently met while maintaining a safe work environment.
  • Maintained neat and organized backroom to easily access merchandise and drive sales.
  • Collaborated closely with sales teams to ensure adequate stock levels based on customer demands and seasonal trends.
  • Set up displays of merchandise to market new products to customers.
  • Increased operational efficiency by identifying areas for improvement within warehouse layout and storage solutions.
  • Improved warehouse organization, leading to more efficient retrieval process.
  • Managed team of stock clerks to ensure efficient and error-free stock handling.
  • Increased customer satisfaction with timely and accurate order fulfillment.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.

Merchandise Processor Lead

Sears Distribution Center
03.2017 - 11.2018
  • Reduced damaged goods rate by conducting thorough quality inspections during the processing stage.
  • Expedited order fulfillment times with accurate picking, packing, and shipping of customer orders.
  • Used warehouse management system and handheld scanners to document merchandise movements.
  • Tagged newly arrived merchandise with warehouse identification stickers and moved to correct storage locations.
  • Managed returns and exchanges efficiently, updating inventory records accordingly.
  • Assisted in training new hires on merchandise processing procedures, contributing to a cohesive and efficient team environment.
  • Enhanced customer satisfaction levels by promptly addressing inquiries regarding product availability and shipment statuses.
  • Ensured compliance with safety regulations during all aspects of the merchandise processing workflow, promoting a secure work environment for all employees.
  • Sorted, priced and stocked merchandise on sales floor.
  • Maintained updated inventory records by regularly performing physical counts and reconciling discrepancies.
  • Reviewed incoming shipments for correctness to ensuring no damage or duplication of orders.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Utilized customer service software to accurately enter customer data, process orders and update customer records.
  • Maximized customer satisfaction by checking outgoing documents and shipment labels for accuracy and conformance to outlined customer requirements and preferences.
  • Recommended merchandise and services that would meet customer needs.

Education

High School Diploma -

Waipahu High School
Waipahu, HI
05.2001 -

Skills

Project scope

Project scheduling

Schedule management

Scope development

Scope definition

Client relations

Innovation and creativity

Estimate preparation

Project management

Professionalism

Teamwork and collaboration

Self motivation

Certification

IICRC - WRT

Timeline

Project Director

Premier Restoration Hawaii
02.2025 - Current

Asbestos Contractor/Supervisor

01-2024

Lead Based Paint Supervisor

01-2024

Senior Project Manager

Premier Restoration Hawaii
04.2023 - 02.2025

Mitigation Manager

Ohana Restoration
05.2022 - 04.2023

IICRC - AMRT

07-2021

Project Manager

Roto Rooter Plumbing
12.2020 - 05.2022

IICRC - WRT

09-2020

IICRC - ASD

09-2020

Water Mitigation Lead Technician

Roto Rooter Plumbing
05.2020 - 12.2020

Water Mitigation Technician

Roto Rooter Plumbing
02.2020 - 05.2020

Stock Manager

Sears Distribution Center
11.2018 - 02.2020

Merchandise Processor Lead

Sears Distribution Center
03.2017 - 11.2018

High School Diploma -

Waipahu High School
05.2001 -

Similar Profiles

CREATE PROFILE
Justin GetzProject Director
Profile created at Zety.com