Summary
Overview
Work History
Education
Skills
Personal Projects
Timeline
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Justin Giffing

Philadelphia,PA

Summary

Technology Specialist with experience in systems administration, maintenance and security. Skilled in constructing solutions to achieve program compatibility and conduct system upgrades and installations. Knowledgeable in managing complicated systems, including Windows and Linux operating systems, servers and specialized Endpoint Security and SIEM software.

Overview

4
4
years of professional experience

Work History

IT Intern

City Of Dover
01.2023 - 05.2023
  • Supported IT department in handling technology rollout and maintenance.
  • Installed application software and upgrades, endpoint security sensors, virus protection, and drivers.
  • Resolved Internet and wireless and wired network access problems.
  • Maintained inventory records and documentation for equipment in database.
  • Monitored and logged daily server tasks and reports.
  • Determined and resolved printer and networked copier outages.
  • Worked with vendors to resolve problems with services, equipment, or inventory.
  • Contributed to team environment by sitting in on meetings and brainstorming new ideas for issue resolution.
  • Conducted system patching and software updates to field laptops using remote access software.

Team Trainer

Arby's
04.2019 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Cross-trained existing employees to maximize team agility and performance.

Education

Associate of Applied Science - Information Technology And Networking

Delaware Technical Community College
Dover, DE
05.2023

Skills

  • Router/Switch Installation and Optimization
  • Device Configuration (Workstations/Servers)
  • Server Event Logging
  • Network Firewall Management (Barracuda)
  • LAN and WAN Control
  • Update Configurations
  • Active Directory
  • Web Security
  • Server Maintenance
  • VMware and Oracle (VM)
  • Monitoring Tools (Splunk, SOF-ELK)
  • Information Protection

Personal Projects

Home Lab setup including:

  • Complex Virtual Network: including multiple Linux and Windows virtual machines, for the purpose of testing new software and open-source security solutions. I use both Windows Hyper-V, and Virtualbox.
  • Cisco Packet Tracer: for practice subnetting and configuring routers, switches, and workstations on a logical network.
  • Oracle Cloud Server: featuring ARM architecture, used as a dedicated server for games and media services around my house.

Timeline

IT Intern

City Of Dover
01.2023 - 05.2023

Team Trainer

Arby's
04.2019 - Current

Associate of Applied Science - Information Technology And Networking

Delaware Technical Community College
Justin Giffing