Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Talented Owner with excellent marketing, customer service and facility oversight skills and more years of experience. Highly effective and comfortable working with people at all levels in organization. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Owner/Operator
JKK Services LLC
07.2022 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Established foundational processes for business operations.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Evaluated suppliers to maintain cost controls and improve operations.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
Put together realistic budgets based upon costs and fees for successfully operating business.
Introduced new methods, practices, and systems to reduce turnaround time.
Interacted well with customers to build connections.
Analyzed problematic areas to provide recommendations and solutions.
Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Created and developed detailed work plans to meet business priorities and deadlines.
Aligned closely with business owners and employees to gather information and gain operational insight.
Integrated technology and business operations to identify targeted solutions to customer issues.
Renegotiated outsourcing contracts to save considerable costs.
Conducted regular reviews of operations and identified areas for improvement.
Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
Regulated watering and fertilizing to avoid waste while nurturing plants.
Planted, cultivated and harvested various types of trees, shrubs, and plants.
Evaluate harvesting conditions and identify obstacles.
Assisted with maintenance and installation of irrigation equipment.
Communicated with coworkers and management to report challenges.
Diagnosed and treated pest and disease problems in plants, shrubs and trees.
Identified plant diseases and researched methods for mitigation.
Purchased supplies such as seed, pesticides, and fertilizer.
Operated farming equipment to move goods safely from fields to collection points.
Transported and loaded harvested items into delivery trucks.
Assisted customers with finding requested plants and flowers.
Led team of [Number] skilled and unskilled farm personnel.
Harvest Flower and prepared for sale or shipping.
Owner/Operator
Gatunlati Farms Inc,
01.2020 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Managed wide variety of plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
Regulated watering and fertilizing to avoid waste while nurturing plants.
Planted, cultivated and harvested various types of trees, shrubs, and plants.
Evaluate harvesting conditions and identify obstacles.
Assisted with maintenance and installation of irrigation equipment.
Diagnosed and treated pest and disease problems in plants, shrubs and trees.
Identified plant diseases and researched methods for mitigation.
Purchased supplies such as seed, pesticides, and fertilizer.
Operated farming equipment to move goods safely from fields to collection points.
Managed customer accounts to secure customer satisfaction and repeat business.
Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Developed and implemented sales strategies to increase profits.
Used customer insights to develop innovative sales strategies to increase sales.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Developed and delivered engaging sales presentations to convey product benefits.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Built customer loyalty and retention by delivering excellent shopping experiences.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sr. Research Technician
Baker Hughes Inc
05.2002 - 06.2020
Followed research protocols when gathering data and performing lab experiments.
Kept work areas extremely clean and sanitized properly to avoid errors in research.
Supported senior management with creation and enhancement of continuous improvement of research procedures.
Assisted with training junior team members in laboratory techniques and operation of equipment.
Verified regulatory compliance and protocol adherence through comprehensive
inspections.
Reduced project discrepancies by optimizing quality control standards.
Handled all troubleshooting tasks on malfunctioning lab equipment working with manufacturers to resolve problems.
Reduced operational roadblocks and solved product and process issues to optimize efficiency.
Coordinated with research and development team to support production and boost efficiency.
Eliminated procedure gaps by effectively guiding and teaching Technicians on operations of machinery, inspection protocols and processes.
Recorded and analyzed data to produce reports of results.
Write SOP for every new project.
Train and Maintain training for every employee.
Expert in the following equipment and Processes Short Path Distillation, NIro homoginizer, Distillation Columns, Sandvik Belt, Mini Prill tower, Glass reactor, SS reactor, Co-Polymer reactions, Polyethylene reactions, Propylene reactions, Esthers, and Dispersions.
Lab equipment used NMR, NIR, Solids oven, Color, GC, Titrations, Viscometer, Glovebox, DSC, Microtrack with NAno technology and PH meter.
Over statistical process control for over 11,000 products.