JUSTIN GILLIAM
Bixby
Summary
Economics student with concentrations in Finance and Marketing, offering strong analytical skills, customer service experience, and leadership developed through collegiate athletics. Proven ability to manage data, support business operations, and collaborate effectively in team environments. Seeking to contribute to operational efficiency and client service excellence in a professional internship setting.
Overview
6
6
years of professional experience
Work History
Lifeguard & Front Desk Clerk
The Dub
Edmond, OK
05.2023 - Current
- Delivered customer service to 50+ members daily, addressing inquiries and resolving issues efficiently
- Maintained and updated member records with accuracy, supporting smooth facility operations
- Monitored pool safety and enforced regulations to ensure a secure environment for all guests
- Managed front desk operations including phone communication, check-ins, and administrative tasks
Lifeguard & Front Desk Clerk
YMCA
Bixby/Tulsa, OK
02.2020 - 08.2024
- Supervised swimming areas and ensured safety compliance for large groups of guests
- Provided swim instruction to children, emphasizing safety, technique, and confidence building
- Supported front desk operations including member check-ins, phone support, and data entry
- Maintained facility cleanliness and monitored pool chemical levels for safety standards
Education
Bachelor of Science - Economics
Oklahoma Christian University
Edmond, OK05-2026
College Preparatory Diploma -
Bixby High School
Bixby, OKSkills
- Technical Skills: Microsoft Excel, Word, PowerPoint, Google Workspace, MATLAB (basic), SurveyMonkey, Adobe (basic)
- Business Skills: Data entry & record management, Customer service, Team collaboration, Time management, Marketing strategy, Problem solving
ADDITIONAL STRENGTHS
- Strong work ethic developed through balancing academics, athletics, and employment
- Ability to perform under pressure and meet deadlines
- Detail-oriented with a focus on accuracy and organization
Timeline
Lifeguard & Front Desk Clerk
The Dub
05.2023 - Current
Lifeguard & Front Desk Clerk
YMCA
02.2020 - 08.2024
Bachelor of Science - Economics
Oklahoma Christian University
College Preparatory Diploma -
Bixby High School