Justin Gilly
Vancouver,Washington
Summary
Highly adaptable and results-driven professional with experience spanning customer service, logistics, sales, and operations. Proven ability to thrive in fast-paced work environments through exceptional organizational skills, proactive problem-solving, and strong attention to detail. Skilled in Microsoft Word, Excel, and PowerPoint with a track record of effective team collaboration, multitasking, and clear verbal and written communication.
Overview
13
13
years of professional experience
Work History
Load Builder / Forklift Operator
Milwaukee Lumber
03.2025 - Current
- • Assist customers and yard/store supervisors with product selection and order processing.
- • Build contractor orders for shipment, including framing, fencing, concrete, and siding.
- • Perform inventory management and data entry in Microsoft Excel.
- • Maintain and organize yard space for efficiency and safety.
- • Inspect and document received shipments for accuracy and quality.
- • Lead customer service operations and assign daily tasks to team members.
- Conducted thorough inspections of incoming shipments, identifying discrepancies or damaged goods for swift resolution.
- Consistently achieved on-time deliveries by closely monitoring deadlines and adjusting workload accordingly.
- Expertly managed time-sensitive tasks under tight deadlines to consistently meet and exceed customer expectations for timely delivery.
Sales Representative – Wine & Spirits
Columbia Distributing
09.2021 - 03.2025
- Built strong relationships with vendors and clients to drive sales growth.
- • Designed and executed creative product displays using Microsoft Office Suite.
- • Identified opportunities to expand brand presence within assigned territory.
- • Presented and sold products to meet and exceed company goals.
- • Managed ordering and inventory using multiple software systems.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
City Mail Carrier
United States Postal Service, USPS
02.2019 - 09.2021
- Sorted and delivered mail to residential and business addresses.
- Created and adjusted delivery routes for efficiency.
- Managed collection of dues and updated financial account data.
- Operated USPS vehicles safely in varied conditions.
- Managed high volumes of incoming and outgoing mail during peak seasons without compromising quality or timeliness of service provided.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
Leasing Consultant /Commercial Property Manager
Horizon Realty Advisors
08.2018 - 01.2019
- Provided front-line customer service and conducted property tours.
- Processed invoices, payment records, and contracts using Microsoft Office and Entrata.
- Managed budget tracking, event planning, and facility upkeep.
- Resolved tenant compliance issues and managed delinquencies.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
Load Builder / Forklift Operator
Parr Lumber
07.2014 - 08.2018
- Assist customers and yard/store supervisors with product selection and order processing and built contractor orders for shipment, including framing, fencing, concrete, and siding.
- Maintain and organize yard space for efficiency and safety.
- Inspect and document received shipments for accuracy and quality.
- Streamlined order processing by effectively utilizing inventory management software and tools. i.e. Microsoft Excel
- Lead customer service operations and assign daily tasks to team members.
- Conducted thorough inspections of incoming shipments, identifying discrepancies or damaged goods for swift resolution.
- Expertly managed time-sensitive tasks under tight deadlines to consistently meet and exceed customer expectations for timely delivery.
- Assisted in training new employees, sharing best practices for efficient load building techniques and procedures.
Direct Support Professional
Bethesda Lutheran Communitiesoffice
09.2013 - 07.2014
- Assisted residents with daily living needs, medication administration, and budgeting.
- Coordinated activities, event planning, and communication with medical professionals.
- Maintained clean, safe, and well-organized patient environment.
Lot Attendant
Doherty Ford Auto Dealership
07.2012 - 07.2013
- Maintained vehicle inventory and prepared vehicles for customer delivery.
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Managed inventory of vehicles on the lot, updating records and coordinating with sales staff.
Skills
- Fast-paced work environment adaptability
- Proficient in Microsoft Word, Excel & PowerPoint
- Strong organizational & time management skills
- Proactive work ethic & attention to detail
- Exceptional verbal & written communication
- Team collaboration & leadership abilities
- Multi-tasking & problem-solving
- Customer relationship management
- Creative problem solving
- Training and mentoring
- Administrative tasks
Timeline
Load Builder / Forklift Operator
Milwaukee Lumber
03.2025 - Current
Sales Representative – Wine & Spirits
Columbia Distributing
09.2021 - 03.2025
City Mail Carrier
United States Postal Service, USPS
02.2019 - 09.2021
Leasing Consultant /Commercial Property Manager
Horizon Realty Advisors
08.2018 - 01.2019
Load Builder / Forklift Operator
Parr Lumber
07.2014 - 08.2018
Direct Support Professional
Bethesda Lutheran Communitiesoffice
09.2013 - 07.2014
Lot Attendant
Doherty Ford Auto Dealership
07.2012 - 07.2013
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