Justin Glaeser

• Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
• Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
• Secured vehicle to tow truck and checked all attachments for safe operation.
• Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
• Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
• Fastened chains, straps, covers, and binders to secure load during transit.
• Answered roadside assistance calls for tows and other vehicle support.
• Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
• Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
• Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
• Assisted in training new tow truck drivers, sharing best practices for safe operations and efficient service delivery.
• Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.

Completed preventive maintenance checks and basic repairs to vehicles.

• Operated range of heavy equipment on regular basis with advanced skill.
• Drove vehicles to and from work sites and maintained clean driving record.
• Used forklifts, hand trucks, scissor lifts, and other equipment to move materials around work sites and organized according to need.
• Loaded and unloaded materials from trucks, cranes and other and coordinated supplies to promote efficiency.

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.
• Operated range of heavy equipment on regular basis with advanced skill.