Justin Goddard
Placentia,CA
Summary
Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets
Overview
8
8
years of professional experience
Work History
Account Manager
SummitHill Sales & Marketing
Fullerton, California
01.2025 - Current
- Started off as an Intern
- Meets with customers to discuss and ascertain needs, tailor solutions, and expand sales opportunities
- Builds strong relationships with customers to foster long-term business growth
- Gains extensive knowledge of company products and services, allowing for confident communication with prospects and clients
- Utilizes exceptional time management skills to prioritize tasks, consistently meeting deadlines under pressure
- Analyzes customer feedback to identify and implement areas for improvement
- Scopes out market trends to pinpoint and recommend new opportunities for clients
- Participates in sales meetings and presentations to gain knowledge and insight
- Attends industry trade shows to connect with clients and showcase products
- Performs effectively in self-directed work environment
Person in Charge
Smart & Final Extra!
Yorba Linda, California
10.2017 - 12.2024
- Led team to streamline workflows and enhance operational efficiency
- Improved overall team performance by implementing efficient management strategies and providing clear guidance
- Increased customer satisfaction through consistent communication, timely updates, and effective problem-solving
- Resolved customer complaints and adjusted policies to enhance service quality
- Monitored cash discrepancies and inventory shrinkage to ensure financial accuracy
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Maintained compliance with company policies, objectives, and communication goals
Seasonal Merchandiser
Costco Wholesale Corp
Fountain Valley, California
09.2021 - 02.2022
- Designed engaging displays throughout warehouse to attract customer attention
- Updated pricing and signage to enhance product displays and inform customers
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Answered customer questions regarding store merchandise, department information, and pricing
- Worked in freezer, produce, deli and hardline departments
Education
Bachelor of Arts - Education
California State University, Fullerton
Fullerton, CA12.2024
Associate of Arts - Retail Management and Education
Cerritos College
Norwalk, CA06.2022
Certificate - Business Essentials and Microsoft Office
Cerritos College
Norwalk, CA06.2022
Skills
- Customer relationship management
- Sales strategies
- Project management
- Data analysis
- Event coordination
- Team collaboration
- Time management
- Attention to detail
- Microsoft Office proficiency
- Problem solving
- Communication skills
- Reliability
Timeline
Account Manager
SummitHill Sales & Marketing
01.2025 - Current
Seasonal Merchandiser
Costco Wholesale Corp
09.2021 - 02.2022
Person in Charge
Smart & Final Extra!
10.2017 - 12.2024
Bachelor of Arts - Education
California State University, Fullerton
Associate of Arts - Retail Management and Education
Cerritos College
Certificate - Business Essentials and Microsoft Office
Cerritos College