Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Justin Goes

Justin Goes

Owner/Operator
Urbandale,IA

Summary

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Experienced with managing all aspects of business operations, including financial oversight and strategic planning. Utilizes effective leadership techniques to ensure efficient daily management and team productivity. Track record of fostering strong customer relationships and driving business growth through innovative solutions.

Overview

18
18
years of professional experience

Work History

Owner Operator

Broheim's Indoor Golf & Pub
02.2017 - Current
  • Recruited and led a high-performing team of part-time and full-time employees
  • Implemented diverse marketing strategies, leading to increases in-store visits and improved online interaction.
  • Ensured compliance with liquor/food licensing and all local/state/federal regulations
  • Optimized operations and vender processes, cutting monthly supply costs.
  • Prepared cost estimates and budgets for facility upgrades, repairs, and special events
  • Oversaw payroll, scheduling, employee training, HR policies, and facility operations
  • Developed and executed golf league programs, boosting customer engagement and loyalty

Property Claims Specialist I

Nationwide Insurance
03.2016 - 01.2017
  • Investigated property damage and theft claims with accuracy and empathy
  • Produced detailed Xactimate estimates for structural damage and contents replacement
  • Coordinated with contractors and ensured adherence to multi-state compliance deadlines
  • Contributed to team initiatives to improve claim outcomes and workflow efficiency
  • Evaluated property claims to determine coverage eligibility and liability.
  • Collaborated with clients and adjusters to facilitate timely claim resolutions.

Sales Executive & Showroom Manager

Renaissance Granite & Quartz
01.2013 - 03.2016
  • Managed inbound/outbound sales accounts and developed custom proposals for residential and commercial projects
  • Directed showroom operations, designed floor layouts, and enhanced customer flow
  • Trained and mentored new hires; conducted performance evaluations to build a high-performing team
  • Assisted clients with layout design and detailed cost estimates to close high-ticket projects

Project Manager

Renaissance Granite & Quartz
09.2009 - 01.2013
  • Scheduled and oversaw installation of residential and commercial projects
  • Managed project budgets and estimates, coordinating timelines with customers
  • Streamlined material ordering and vendor communication
  • Managed installation crews, ensuring alignment between production, sales, and customer expectations to deliver projects on time and within scope.

Estimator

Renaissance Granite & Quartz
05.2007 - 09.2009
  • Analyzed construction plans and blueprints to produce accurate bids and takeoffs
  • Visited job sites to gather measurements and assess project scope
  • Traveled to countries of origin to source high-quality materials and establish strategic vendor partnerships, improving supply chain reliability and cost efficiency.
  • Coordinated with project managers to align estimates with timelines and logistics
  • Sourced materials and negotiated with suppliers to meet deadlines and targets
  • Collaborated with sales and install teams to align estimates with execution

Education

Bachelor of Journalism and Mass Communications - Advertising

University of Nebraska
Lincoln, NE
01.2005

Skills

  • Conflict resolution expertise
  • Regulatory adherence
  • Team leadership
  • Marketing strategy development
  • Customer service
  • Strategic planning
  • Payroll processing
  • Sales strategy development
  • Financial reporting
  • Cost management
  • Vendor negotiation
  • Staff training and development
  • Inventory management
  • Documentation and reporting
  • Hiring
  • Operations management
  • Interpersonal skills
  • Executive support
  • Property claims
  • Claims investigation
  • Damage assessment

Accomplishments

    Launched and successfully grew a customer-focused business from the ground up, overseeing all aspects of operations including sales, marketing, staffing, budgeting, and strategic planning. Achieved profitability within the first year and sustained consistent revenue growth over eight years. Built a loyal customer base through exceptional service and streamlined internal processes to improve efficiency and scalability. Demonstrated resilience, adaptability, and leadership in navigating changing market conditions and maintaining a competitive edge.

Timeline

Owner Operator

Broheim's Indoor Golf & Pub
02.2017 - Current

Property Claims Specialist I

Nationwide Insurance
03.2016 - 01.2017

Sales Executive & Showroom Manager

Renaissance Granite & Quartz
01.2013 - 03.2016

Project Manager

Renaissance Granite & Quartz
09.2009 - 01.2013

Estimator

Renaissance Granite & Quartz
05.2007 - 09.2009

Bachelor of Journalism and Mass Communications - Advertising

University of Nebraska

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