Overview
Work History
Education
Skills
Timeline
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Justin Graff

White House,TN

Overview

24
24
years of professional experience

Work History

Senior Warehouse Manager

Glatfelter
08.2022 - Current
  • Responsible for managing all operations within a dual warehouse facility including shuttle operations for movement of finished goods from the manufacturing site to the two warehouses
  • The operations within the warehouses include truck unloading, product palletization, truck loading (customer shipments and internal movements) as well as inventory management
  • Shuttle operation management includes shuttle drivers, contract shuttle company and managing fleet of trailers and tractors
  • Manage all personnel within the team including logistics coordinators, warehouse supervisor, material handlers, and shuttle drivers
  • Safely manage warehouses ensuring all warehouse staff and employees follow all safety protocols and complete all required safety training and attend routine safety meetings
  • Manage shuttle / fleet to ensure no interruptions to finished goods flow from manufacturing facility
  • Establish / maintain operating schedules and routine practices to ensure on-time customer shipments
  • Develop, create, and manage the processes and KPIs associated with the shipping and receiving of product to ensure product integrity and order filling accuracy
  • Manage monthly cycle counts and quarterly physical inventory execution
  • Use interpersonal and communication skills to motivate the work force and drive execution of policies and implement corrective measures if necessary to ensure productivity levels are met
  • Develop and maintain ISO level operation guidelines and metrics
  • Key member of project team to represent warehouse management for new SAP implementation with a 2023 go-live
  • Coordinates the training and development of employees
  • Includes identifying development needs, implementing programs as required, carefully monitoring progress, and coordinating with HR as required
  • Evaluates process and procedures and makes recommendations to management for Continuous Improvement opportunities
  • Instills an entrepreneurial spirit within the company, encouraging the same among direct reports
  • Interview and collaborate with HR in the hiring and termination of personnel

Division Manager

Landsberg Orora
09.2021 - 08.2022
  • Full responsibility to facilitate and implement overall operations initiatives in the branch
  • With heavy emphasis on warehouse and transportation
  • Warehouse
  • Establish a culture of safety as the number one priority, working in conjunction with regional safety manager and warehouse associates
  • Develop a strong and motivated team of warehouse associates
  • Train and establish accountability to established processes and best practices
  • Establish and train warehouse leads to ensure accurate and efficient completion of daily activities
  • Strong involvement in daily warehouse activities to ensure that all warehouse tasks are completed in a timely, thorough, and accurate manner
  • Develop and maintain a strong inventory control program, utilizing the cycle count process and identify root cause issues through information gained through inventory control
  • Ensure that warehouse space is utilized in an effective manner
  • Ensure all warehouse equipment is maintained and utilized properly and efficiently
  • Oversee warehouse objectives in new customer implementations
  • Contribute and encourage ideas and observations for improvements
  • Transportation
  • Establish a culture of safety as the number one priority, working in conjunction with regional safety manager and warehouse associates
  • Develop a strong and motivated team of delivery associates
  • Manage and lead local delivery team
  • Work closely with centralized routing team to develop strong communication between division and routing to ensure efficient routes are established
  • Utilize Roadnet reporting to monitor driver activity and identify variances that require attention
  • Oversee outside transportation program, including truckload, LTL, and parcel carriers
  • Work closely with transportation department in conjunction with utilization of ShipERP system to ensure effective use of outside carriers
  • Customer Service Team
  • Train, educate, evaluate and monitor customer service and receptionist personnel
  • Identify strengths of department and personnel to maximize the service given to our customers
  • Provide an environment that allows for independent decision-making and empowerment for employees
  • Create positive environment with sales and office staff and management
  • Handle new customer rollouts and implementation
  • Purchasing
  • Oversee local purchasing personnel
  • Responsible for inventory levels and fill rates
  • Monitor inventory levels, turns, and fill rates, taking action as needed
  • Reduce SKU's and maximize efficiencies as it relates to inventory
  • Take lead role in developing processes for consolidating inventory
  • Take lead role on slow moving, dead stock, and dedicated stock initiatives
  • Administration
  • SAP / System changes
  • Reporting
  • Office equipment (phones, faxes, computers)
  • Handle local Human Resource issues in conjunction with corporate manager
  • All paperwork associated with new hires and company related
  • Property management responsibilities that include, security system, fire system, liaison with property Management Company
  • Accounting
  • Approve and code all branch payables
  • Research and reconcile responsibilities
  • Adhere to branch budgets and objectives
  • Review of division P&L with Division Manager and stay within division objectives

Operations Manager

The Home Depot
02.2021 - 09.2021
  • Provides a hands-on approach in the organization, scheduling of personnel, and directing of warehouse day-to-day activities to include order filling, stocking, shipping, receiving, counter sales and inventory control
  • Supervises and monitors supervisory and warehouse personnel work assignments, workflow, performance and work standards, accuracy, and productivity
  • Manages and oversees warehouse personnel responsibilities to include recruiting, testing, new hire orientation, payroll record keeping and reporting, employee appraisals and reviews, progressive discipline issues (counseling, oral and written warnings), and employee terminations
  • Responsible for maintenance of warehouse equipment and repairs
  • Ensures that warehouse personnel have safe, efficient equipment to perform distribution functions efficiently
  • Warehouse security, safety programs, and good operation and maintenance of warehouse power equipment (forklifts, cherry pickers, reach truck, etc.), workers' compensation reporting and all OSHA local and state regulations
  • Adheres to budget requirements and works toward obtaining objectives and warehouse performance goals
  • Maintains complete and open lines of communication between the warehouse and corporate office to facilitate efficient warehouse operations

General Manager of Operations

DET Distributing Company
11.2015 - 01.2021
  • Responsible for leading effective teams in the implementation of new business I also provide leadership and technical oversight of the installation of products and systems including performance monitoring to ensure successful implementations
  • I lead and advocate continuous improvement methodologies and tools across the business and responsible for facilitating project identification and implementation in coordination with facility operations
  • My main responsibilities are Leads cross-functional teams in the execution of new business implementations including operational processes, controls, systems, and facility designs
  • Manage 4 full time exempt teammates with hiring, coaching, skills development, recognition and rewards, staff productivity and performance management to include disciplinary actions up to and including termination
  • Plans, organizes, staffs, directs, and controls the day-to-day operations of the department; develops and implements policies and programs, as necessary
  • Responsible for oversight of various implementation projects ensuring they achieve on-time and on-budget performance while meeting customer expectations
  • Sign-off on and test Standard Operating Procedures (SOP's) through partnership with VP of Operations
  • Manage customer relationship from project initiation through turnover including joint planning sessions on schedules, risks, mitigation plans, and budgets
  • Communicate to all levels of leadership on project status, concerns and risks around People, Service, and Profit while providing scientific data to allow for timely decision-making
  • Contribute to the creation & maintenance of process related best practice methodologies, training, and documentation
  • Establish, lead, and maintain the Engineering and Implementations team strategy, and associated compliance programs, processes, & systems
  • Provides leadership in using Quality Driven Management techniques within the business, encouraging use of analysis to drive decision-making and development of improvements

Senior Warehouse Manager

DOMINO'S
04.2015 - 10.2015
  • Responsible for managing 5 managers and 34 employees in all aspects of warehousing inbound and outbound logistics, and sanitation
  • Managed warehouse, employees, and warehouse sanitation team
  • Established operational procedures for verification of incoming and outgoing shipments, handling and disposition of materials, and keeping warehouse inventory current
  • Managed responsibilities to receive, store, and load food products in accordance with established company procedures and within budgeted guidelines and dispatch accuracy goals
  • Increased fill rate from 85% to 92.1% in 6 months (averaging 3 million pounds shipped weekly)
  • Back to back 5-star audit ratings
  • 95.5% out of 100% (first time since 1999)
  • Injury free for FY15 in the biggest Supply Chain Center for Dominos

Receiving Manager

Tom Thumb / Albertsons Distribution Center
06.2014 - 04.2015
  • Responsible for managing 5 managers and 38 employees in all aspects of inbound logistics
  • Analyze operational performance through direct observation, interpretation of reports, and collaboration with others
  • Ensures facility wide service goals are met
  • Increased Net Profit $20,000 in 6 months
  • Reduced employee turnover from 75% to 25%

Senior Manager

FEDEX GROUND
01.2001 - 06.2014
  • Managed 11 managers and 175 direct reports in all aspects of outbound logistics
  • Responsible for minimizing operational costs and maximizing operational quality, including the movement, tracking, and administration of trailers
  • Educate all hub staff and ensure compliance on all FedEx Ground policies and procedures and applicable governmental regulations
  • Manages compliance in accordance with the Business Control Self-Assessment (BCSA)
  • Increased the facility status from 15th ranking to 1st ranking in three years
  • Improved facility On-Time Overnight Service by 2% in first year, saving the company $3 million
  • Set and held the highest ever 'Injury Free' record for the facility

Education

Bachelor's - Operations Management Transportation and Logistics

Southern New Hampshire University

High school diploma -

Nashville Christian School
Nashville, TN
01.1999

Skills

  • Inventory Management
  • Microsoft Word
  • Payroll
  • Scheduling
  • Training
  • Warehouse Management
  • Profit & Loss
  • Process Improvement
  • Lean Six Sigma
  • Supply Chain
  • Project Management
  • Lean Manufacturing
  • Change Management
  • Team Management
  • Operations Management
  • Supply chain management
  • Communication skills
  • Transportation management systems

Timeline

Senior Warehouse Manager

Glatfelter
08.2022 - Current

Division Manager

Landsberg Orora
09.2021 - 08.2022

Operations Manager

The Home Depot
02.2021 - 09.2021

General Manager of Operations

DET Distributing Company
11.2015 - 01.2021

Senior Warehouse Manager

DOMINO'S
04.2015 - 10.2015

Receiving Manager

Tom Thumb / Albertsons Distribution Center
06.2014 - 04.2015

Senior Manager

FEDEX GROUND
01.2001 - 06.2014

Bachelor's - Operations Management Transportation and Logistics

Southern New Hampshire University

High school diploma -

Nashville Christian School

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