JUSTIN GRAHAM

• Engaged prospects through inbound calls, identifying insurance needs and recommending suitable coverage options..
• Processed applications accurately, verifying customer information and documentation for compliance.
• Built rapport with customers to uncover needs and deliver tailored sales solutions.
• Exceeded Sales Quota for both months on the floor.

• Managed client inquiries and resolved issues to enhance overall satisfaction.
• Developed and maintained strong relationships with clients, ensuring effective communication.
• Coordinated client appointments and meetings, while maintaining an organized scheduling process.
• Assisted in drafting legal documents and briefed clients on what their contracts meant.
• Followed up with leads to maintain engagement and increase conversion rates
• Increased Google reviews by 33% by building client rapport and using effective sales techniques to encourage more customer feedback

• Operated a successful self-owned lawn care business serving 15+ recurring residential clients
• Provided lawn mowing, edging, hedge trimming, and leaf removal with a focus on quality and detail
• Managed client scheduling, billing, and customer service independently
• Maintained equipment and ensured safe, efficient operations
• Built strong client relationships resulting in consistent repeat business and referrals

• Handle confidential information and documents with discretion and maintain their proper organization
• Maintained donor database, supporting efficient communication and reporting
• Assisted in planning and executing fundraising events
• Drafted thank-you letters and campaign updates for donors and sponsors
• Coordinated email campaigns and tracked engagement metrics
• Supported grant applications and donor prospect research

NCAA Division 1 Mens Basketball

NJCAA Division 1 Mens Basketball