Justin Greenwood
Rhome,TX
Summary
Dynamic Generator Technician with AWS Global Inc, skilled in electrical diagnostics and generator troubleshooting. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Adept at maintaining technical documentation and executing preventive maintenance, ensuring optimal performance and reliability of equipment. Committed to continuous learning and adapting to new challenges.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Generator Technician
AWS Global Inc
10.2024 - Current
- Provide technical support for portable and standby generators and air compressors to customers worldwide
- Diagnose and troubleshoot electrical and mechanical issues in small engines, generator systems, and control panels
- Maintain accurate records of diagnostics, repairs, parts used, and customer communications
- Assist customers via phone, email, and chat by offering step-by-step repair guidance
- Stay current with technical documentation, wiring schematics, and service bulletins
- Collaborate with engineering and warranty teams to resolve systemic issues.
Small Engine Mechanic
JWG Engines
Rhome, TX
01.2020 - Current
- Diagnosed and repaired small engines including generators, pumps, and handheld equipment
- Conducted detailed inspections of fuel, electrical, and mechanical systems
- Maintained precise records of all work performed
- Frequently consulted on water pump functionality and repair
- Assisted with routine and preventive maintenance and guided customers on long-term care of their equipment.
UAS Pilot
Bees360, INC
Fort Worth, TX
05.2023 - 01.2025
- Conducted insurance-related site inspections with over 100 hours of commercial drone flight time.
- Ensured FAA compliance for controlled airspace operations and safety standards.
- Scheduled site visits, navigating various field conditions to deliver high-quality visual documentation.
- Collaborated with air traffic control to facilitate efficient flight operations.
- Managed flight plans and navigational systems for optimal routing and efficiency.
- Implemented standard operating procedures to enhance overall flight performance.
- Monitored weather conditions to make informed decisions regarding flying operations.
Small Engine Mechanic
McMasters New Holland
Decatur, TX
02.2022 - 11.2022
- Performed hydraulic and transmission work on tractors and mowers
- Repaired zero-turn mowers, Stihl tools, and outdoor power equipment
- Handled routine services, diagnostics, and component replacements
- Communicated directly with customers to explain diagnostics, repair procedures, and preventative maintenance strategies.
Office Manager
Oryx Oilfield Services
Grapevine, TX
01.2021 - 12.2021
- Coordinated permits with municipalities and regulatory agencies
- Managed traffic control plans and ensured safety compliance
- Maintained operational documentation and coordinated staff schedules across utility crews
- Experience with utility logistics and operations.
Repair Technician
Texas Industrial Refrigeration
Rhome, TX
12.2018 - 12.2020
- Conducted mechanical, electrical, and refrigerant troubleshooting and repairs
- Maintained daily maintenance logs, refrigerant recovery records, and compliance reports
- Worked on commercial-grade systems under safety and technical standards.
Parts Sales / Commercial Driver
AutoZone
Decatur, TX
01.2018 - 12.2018
- Delivered auto parts to commercial clients, managed stock returns, and maintained customer service between deliveries
- Performed safety checks and followed all fleet policies
- Supported customers in the store with diagnostics and parts selection.
Custom Home Drafter
Texas House Plans
Decatur, TX
02.2017 - 12.2018
- Produced architectural drawings using Chief Architect, ensuring adherence to International Residential Code standards.
- Reviewed and revised blueprints for compliance with building regulations.
- Collaborated with clients and contractors to align project requirements and timelines.
- Created detailed architectural drawings utilizing CAD software for clarity and precision.
- Prepared site plans and construction documents for residential projects.
- Maintained organized project files for efficient access to documentation.
- Updated existing designs based on client feedback and regulatory changes.
- Developed clear sketches, diagrams, and layouts to support design concepts.
Education
High School Diploma -
Northwest High School
Justin, TX06-2014
Some College (No Degree) - Mechanical Engineering
University of North Texas
Denton, TXSkills
- Generator troubleshooting
- Electrical diagnostics
- Mechanical maintenance
- Technical documentation
- Control panel repair
- Customer communication
- Parts management
- Preventive maintenance
- Problem solving
- Time management
- Attention to detail
- Adaptable learning
Additional Information
- Motorcycle License Awards , Claims Inspector of the Month – November 2023 Recognized for excellence in customer service and professionalism during insurance inspections.
Certification
- UAS pilot license
Timeline
Generator Technician
AWS Global Inc
10.2024 - Current
UAS Pilot
Bees360, INC
05.2023 - 01.2025
Small Engine Mechanic
McMasters New Holland
02.2022 - 11.2022
Office Manager
Oryx Oilfield Services
01.2021 - 12.2021
Small Engine Mechanic
JWG Engines
01.2020 - Current
Repair Technician
Texas Industrial Refrigeration
12.2018 - 12.2020
Parts Sales / Commercial Driver
AutoZone
01.2018 - 12.2018
Custom Home Drafter
Texas House Plans
02.2017 - 12.2018
High School Diploma -
Northwest High School
Some College (No Degree) - Mechanical Engineering
University of North Texas
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