JUSTIN GREY
San Diego,USA
Summary
Experienced Bartender, Manager and Restaurant Co-Owner with expertise in managing diverse teams, updating menus, and delivering exceptional customer service. Skilled in inventory control, cost control, and responsible alcohol service. A team collaborator with excellent communication and conflict resolution skills.
Overview
24
24
years of professional experience
Work History
Restaurant Co-Owner/Operator
Cantina Calafia (formally Bonobo Pizza)
04.2018 - 02.2025
- Company Overview: Cantina Calafia, Portland, Maine
- Implemented policies related to employee performance reviews, promotions, wages and disciplinary actions.
- Collaborated with chefs to develop new menu items that increased customer satisfaction ratings.
- Successfully managed a team of 20 employees, delegating tasks and ensuring quality customer service.
- Created signature cocktails for the bar program, trained bartenders and servers on proper service standards and procedures.
- Greeted customers, communicated and addressed any concerns or complaints or questions regarding our menus.
- Generated innovative ideas for advertising campaigns across multiple channels.
Lead Bartender
Whistle Stop Bar
10.2000 - 06.2016
- Company Overview: San Diego, California
- Part of the original team to open this amazing neighborhood bar in San Diego’s South Park area.
- Managed a diverse team of employees, including training bar tenders, bar backs and security staff.
- Lead Bar Tender during weekend shifts and busy events.
- Delivered exceptional customer service by providing an outgoing personality, hospitality and tending to guest needs.
Education
Fine Arts
Parson’s School of Art
NY,NYSkills
- Verbal and written communication
- Time management
- Inventory management
- Conflict resolution
- Service-oriented mindset
- Outgoing personality
- Team collaboration
- Guest interaction
- Customer service
- Training and mentoring
- Responsible alcohol service
- Equipment maintenance
- Mixology expertise
- Security oversight
- Restaurant management
- Bar management
- Cost control
- Staff scheduling
- Issue resolution
- Health codes compliance
- ABC standards
- Safety awareness
- Inventory control
- Menu development
Timeline
Restaurant Co-Owner/Operator
Cantina Calafia (formally Bonobo Pizza)
04.2018 - 02.2025
Lead Bartender
Whistle Stop Bar
10.2000 - 06.2016
Fine Arts
Parson’s School of Art