Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than 27 years of experience. Well versed in safety requirements. Broad skills in maintenance and bench builds. Extensive experience with heavy equipment.
Overview
27
27
years of professional experience
Work History
Farming
Self-employed
McMinnville, TN
01.2012 - Current
Building engines, transmissions, drivelines, brakes, ect. in small ,heavy equipment and vehicles.
Hauled loads of corn and beans with semi truck.
Oversee crops to support timely implementation of field activities without compromising quality standards of farming.
Maintaining maintenance records
Sales Manager
Gateway (Bobcat)
McMinnville, TN
04.2020 - 01.2022
Increased sales revenue by developing and implementing effective sales strategies.
Built long-lasting client relationships through excellent customer service and consistent followups.
Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
Cold calls to acquire new customers
Sales Associate
General Equipment (John Deere)
McMinnville, TN
01.2013 - 01.2020
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Technician
General Equipment (John Deere)
McMinnville
01.1997 - 01.2013
Started job as lawn mower set up, repair, and delivery. Moved my way up to tractor and skid steer repair as well as covering the parts counter. For the last 3 years I was promoted to Lawn and Garden Service Manager.
Education
High School Diploma -
Warren County High School
Mcminnville, TN
1997
Skills
Versatile in repairs on different types of equipment