Justin Griswold
Barre,VT
Summary
Dedicated customer service professional with experience in project management, process improvement and business analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
5
5
years of professional experience
Work History
Insurance Product Service Representative
National Life Group
06.2021 - Current
- Conducted comprehensive policy reviews for clients, identifying gaps in coverage and recommending appropriate solutions.
- Collaborated with underwriters to streamline policy issuance process for improved efficiency
- Utilized company software to track customer interactions efficiently, ensuring proper documentation of all transactions.
- Maintained thorough knowledge of industry trends and product offerings to provide accurate information to clients at all times.
- Participated in ongoing training sessions to remain current on industry developments and improve overall job performance.
Accounting and Finance Data Analyst - Temp
Keurig Dr Pepper
02.2021 - 06.2021
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
- Provided actionable insights through comprehensive reports and dashboards, supporting strategic initiatives.
- Improved decision-making processes with accurate data analysis and visualization techniques.
Inventory and Shipping Manager
Advanced Power Conversion Solutions
02.2020 - 01.2021
- Reduced order errors with thorough quality control checks before dispatching shipments.
- Streamlined shipping processes by implementing efficient packing and tracking systems.
- Optimized warehouse layout for increased productivity, resulting in faster order fulfillment times.
- Developed strong relationships with suppliers and carriers, ensuring timely delivery of shipments.
- Trained and supervised warehouse staff in proper handling techniques for safe loading and unloading of goods.
Data Quality Analyst
Vermont Information Processing
06.2019 - 01.2020
- Enhanced data accuracy through meticulous review and cleansing of large datasets.
- Ensured timely delivery of accurate reports for stakeholders by streamlining reporting processes.
- Collaborated with cross-functional teams to identify data discrepancies and develop solutions for improvement.
- Established strong relationships with key stakeholders, fostering collaboration towards shared goals of improving overall data quality.
Education
Bachelor of Science, Business Administration With A Concentration in Management -
Castleton University
Castleton, VT05.2019
Skills Expertise
- Microsoft Suite
- C++
- HTML
- R Programming
- Materials Management
- Data Entry
- Database Maintenance and analysis
- OnBase Workflow Management
Timeline
Insurance Product Service Representative
National Life Group
06.2021 - Current
Accounting and Finance Data Analyst - Temp
Keurig Dr Pepper
02.2021 - 06.2021
Inventory and Shipping Manager
Advanced Power Conversion Solutions
02.2020 - 01.2021
Data Quality Analyst
Vermont Information Processing
06.2019 - 01.2020
Bachelor of Science, Business Administration With A Concentration in Management -
Castleton University