Detail-oriented software developer specializing in Python and C#. Demonstrates reliable communication and problem-solving skills to enhance development efficiency and stakeholder satisfaction in fast-paced environments.
Overview
1
1
Certification
19
19
years of professional experience
Work History
IT Support Technician Intern
MacLean Fogg Component Solutions
Farmington Hills, MI
05.2026 - Current
Deploy, configure, and troubleshoot hardware, peripherals, and workstation equipment.
Supported Microsoft Entra and Intune processes for efficient user and device management.
Facilitated user account setup, access changes, onboarding, and offboarding to streamline user transitions.
Documented support work and ensured timely follow-through to enhance user experience.
Operations Support Specialist
MacLean Fogg Component Solutions
Farmington Hills, MI
05.2007 - Current
Maintained operational records, reports, and process documentation to ensure accuracy and compliance in a deadline-driven environment.
Applied troubleshooting skills to identify and escalate issues, ensuring continuity of daily operations.
Communicated operational needs and status updates effectively with supervisors and team members to enhance collaboration.
Trained new team members on procedures, safety expectations, and consistent process execution.