Justin Hall
Cartersville,GA
Summary
Responsible Chemical Operator with over 7 years of manufacturing experience. Successful in conducting routine inspections, troubleshooting existing problems and responding to emergencies to promote operational efficiency. Forklift certified and adept in operating manual and automated equipment to facilitate productions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
19
19
years of professional experience
Work History
Chemical Compounder
Aromatic Fragrances International
03.2017 - 04.2024
- Ensured consistent product quality through meticulous monitoring of chemical ratios and adherence to company standards.
- Prepared and created finished goods following work orders and procedures.
- Operated industrial mixing and power lifting equipment by controlling mixing following instructions.
- Used lift vehicles, power jacks and drummed dollies to complete daily chemical compounding tasks.
- My duties and responsibilities consisted of following a batch ticket (a fragrance recipe), and combining oils, resins, powders and solvents to complete each fragrance batch. I made anywhere from 10 pounds up to 10,000 pounds, depending on customer demand. I was the "big weight" guy, meaning I was the only compounder that produced batches of fragrance over 3,000 pounds. I was forklift trained and certified through the company, and operated a forklift on a daily basis. I supervised a crew of 17 compounders and batch packers from July of 2020 through May of 2021, then went back to compounding, myself. I also unloaded supply trucks, assisted Quality Control with batch corrections, and was the senior compounder when I left the company.
Call Center Agent
Sertec
02.2015 - 02.2016
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
- My duties and responsibilities included using my computer and telephone to take calls from customers of various fast food brands, assisting them mainly with problems and complaints with the orders they made at the specific restaurant they were calling in reference to, typing a detailed summary of their grievance, categorizing their grievance, then escalating their case to the proper brand manager.
Paint Department Specialist
Lowe's Home Improvement
10.2013 - 01.2015
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
- Interpreted clients' needs and introduced services to fit specific requirements.
- While at Lowe's, I specialized in everything paint related, from customers painting their own homes on a small scale, to contractors painting homes and businesses on a much larger scale. I would use my knowledge to assist them in choosing the proper type of paint for their project, advised them on the tools and supplies they would need for the project, used a computer and tinting machine to tint the customer's paint to the correct color. I also pulled and loaded staged customer orders with a forklift.
Laborer
Absolute Construction
01.2012 - 01.2013
- Understood and followed verbal and written instructions to complete work correctly.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- My duties included lawn care, basic construction, general maintenance, and pressure-washing.
Fryer/ Grillman
Wendy's
03.2009 - 11.2010
- Ensured compliance with local health department regulations through regular equipment cleaning and maintenance, as well as proper food handling procedures.
- Changed out cooking oil on regular basis and kept fry area clean to avoid grease fires or hazards.
- Enhanced customer satisfaction by consistently preparing high-quality food items according to established recipes and guidelines.
- Assisted management in maintaining accurate records of food supplies, equipment maintenance, and other operational aspects for optimal performance.
- My duties included food preperation, fryer operation, grill operation, order assembly, coordination, cleaning of facilities/grounds, closing duties to include sweeping, mopping and food prep to prepare for the next business day.
CSA/Ceramic Tile Specialist
Floor And Decor
08.2007 - 10.2008
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- My duties included assisting customers with product inquiries, calculations of square footage, installation knowledge, order pulling, loading, fork-lift operation, shipping and receiving, returns, and tendering sales. I would also travel to local stores and build custom displays for customer ideas.
Bakery Associate
Atlanta Bread Company
09.2005 - 01.2007
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- My duties included order assembly, baking, taking orders while being assigned to a cash regiser, inventory of stock, resolving customer complaints, and closing responsibilities such as sweeping and mopping the floor, washing dishes and counting down the registers.
Education
GED -
Jonesboro High School
Jonesboro, GA06.2004
Skills
- Formulation Development
- Strong Communication Skills
- Critical Thinking Capacity
- Continuous Improvement Mindset
- Data Interpretation Abilities
- Batch Production Management
- Interpersonal Competence
- Decision-making capabilities
- Quality assurance standards
- Air Compressors
- Corrective Action Implementation
- Product Sampling
Timeline
Chemical Compounder
Aromatic Fragrances International
03.2017 - 04.2024
Call Center Agent
Sertec
02.2015 - 02.2016
Paint Department Specialist
Lowe's Home Improvement
10.2013 - 01.2015
Laborer
Absolute Construction
01.2012 - 01.2013
Fryer/ Grillman
Wendy's
03.2009 - 11.2010
CSA/Ceramic Tile Specialist
Floor And Decor
08.2007 - 10.2008
Bakery Associate
Atlanta Bread Company
09.2005 - 01.2007
GED -
Jonesboro High School
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