Justin Hallock
Warrenton,OR
Summary
Offering solid foundation in automotive maintenance principles and keen desire to learn and develop in dynamic environment. Brings willingness to quickly acquire necessary technical skills and understanding of vehicle systems. Ready to use and develop mechanical aptitude and problem-solving skills for the service advisor role.
Overview
4
4
years of professional experience
Work History
Lube Express Technician
Lums Auto Center
10.2023 - Current
- Kept shop areas neat, clean, and free of safety hazards.
- Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
- Checked fluids, tires, brakes, and other systems as part of multipoint inspection.
- Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
- Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
- Dismounted and mounted tires to perform air checks, rotations, and rebalances.
Customer Service Cashier
Orilleys Auto Parts
08.2023 - 10.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Improved team morale and cooperation by participating actively in staff meetings and feedback sessions.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Trained new cashiers, enhancing team efficiency and accuracy in transactions.
- Participated in regular inventory counts, ensuring accuracy in store stock levels.
- Ensured cleanliness and organization of checkout area, contributing to positive shopping environment.
Lifeguard
Sunset Empire Park & Recreation District
06.2021 - 08.2023
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored pools and surrounding areas for adherence to safety protocols.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Managed first aid supplies inventory, replenishing as needed to ensure availability during emergencies.
- Participated in ongoing professional development opportunities to stay current on best practices in lifeguarding and water safety education.
- Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
- Supported swim lesson instructors in providing quality instruction to students of all ages and skill levels.
- Collaborated closely with management to identify areas for improvement within the lifeguarding program.
- Scanned main areas to monitor for any safety risks.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Reminded students to practice swimming strokes to develop their skills and improve technique.
Education
Highschool Diploma - Mainly Mechanical
Warrenton High School
1700 S Main Ave, Warrenton, OR 9714606.2022
Skills
- Oil change expertise
- Fluid replacement proficiency
- Battery replacements
- Oil changes
- Brake systems
- Tire rotations
- Continuous learning attitude
- Battery testing
- Problem-solving
- Dependable and responsible
- Verbal and written communication
Timeline
Lube Express Technician
Lums Auto Center
10.2023 - Current
Customer Service Cashier
Orilleys Auto Parts
08.2023 - 10.2023
Lifeguard
Sunset Empire Park & Recreation District
06.2021 - 08.2023
Highschool Diploma - Mainly Mechanical
Warrenton High School
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