Justin Hansen
Clearfield,UT
Summary
Resourceful Lead Clerk with previous management experience, known for high productivity and efficient task completion. Skilled in customer service and team efficiency. Excels at communication, time management, and problem-solving while ensuring smooth operational flow and customer satisfaction.
Overview
16
16
years of professional experience
1997
1997
years of post-secondary education
Work History
Lead Clerk
WinCo Foods
Ogden, UT
02.2025 - Current
- Assisted in supervising nightly operations and workflow in fast-paced environment.
- Trained new employees on store policies and in executing techniques.
- Managed inventory levels and organized product displays.
- Assisted customers with inquiries and resolved issues to enhance satisfaction.
- Coordinated with team to ensure timely restocking of products.
- Coordinated activities between departments to ensure effective communication.
- Operated cash register transactions.
- Operated equipment safely and efficiently to transport products within the store.
- Ordered product as needed in a timely manner.
Freight Handler
WinCo Foods
Ogden, Utah
02.2021 - Current
- Loaded and unloaded freight using hand trucks and forklifts.
- Assisted in training new employees on proper handling techniques.
- Followed cleanliness and safety protocols.
- Collaborated with other departments on projects related to freight handling activities.
- Adjusted work methods and strategies to meet daily changing priorities and deadlines.
- Trained and guided new hires on correct operational procedures.
Operations Manager
Extreme Cleaning Services
Ogden, Utah
03.2013 - 03.2025
- Oversaw daily operations schedules for residential and commercial clients.
- Implemented training programs for new employees.
- Developed and maintained relationships with clients, addressing concerns and ensuring satisfaction.
- Conducted regular inspections of job sites to ensure compliance with standards.
- Supervised day-to-day workflow of employees.
- Managed scheduling, training and inventory control.
- Managed staffing needs through onboarding and training.
- Improved morale and management communication by creating employee recognition.
- Created detailed reports on the performance of individual departments within operations.
- Delegated work to staff, setting priorities and goals.
Assistant Manager
PetSmart
Ogden, UT
07.2010 - 03.2013
- Assisted in managing daily store operations and staff scheduling.
- Trained and mentored new team members on customer service techniques.
- Coordinated inventory management and ensured stock availability for customers.
Education
Fremont High School
Plain City, UtahSkills
- Operational coordination
- Workflow optimization
- Organizational leadership
- Inventory management
- Team collaboration
Timeline
Lead Clerk
WinCo Foods
02.2025 - Current
Freight Handler
WinCo Foods
02.2021 - Current
Operations Manager
Extreme Cleaning Services
03.2013 - 03.2025
Assistant Manager
PetSmart
07.2010 - 03.2013
Fremont High School