Justin Hanson

Work History

Xfinity Store by Comcast

05.2024 - Current

Assisted customers in selecting products and services to meet their needs.
Demonstrated product features and benefits to enhance customer understanding.
Managed inventory levels and restocked merchandise as needed.
Processed transactions efficiently using point-of-sale systems.
Resolved customer inquiries and complaints to ensure satisfaction.
Collaborated with team members to maintain store appearance and organization.
Educated customers on promotions and loyalty programs to drive engagement.
Adapted to changing priorities and handled multiple tasks in fast-paced environment.
Supported a positive work environment, fostering camaraderie among team members leading to improved performance.

Whitney's Value Ford

08.2022 - 10.2023

Developed strong customer relationships through effective communication and understanding of client needs.
Conducted product demonstrations, showcasing features and benefits of vehicles to potential buyers.
Utilized CRM software to track sales leads and follow up on customer inquiries effectively.
Collaborated with team members to achieve monthly sales targets and improve overall dealership performance.
Provided expert knowledge on automotive financing options, assisting customers in making informed decisions.
Maintained up-to-date knowledge of industry trends and vehicle specifications to enhance sales strategies.
Trained new sales associates on best practices for customer engagement and product knowledge.

Whitney's Chevrolet

08.2021 - 07.2022

Implemented feedback systems to gather customer input, driving continuous improvement in service delivery.
Managed showroom appearance to create an inviting environment that showcased available vehicles effectively.
Leveraged social media platforms to engage potential buyers, promote dealership offerings, and expand brand reach.
Assisted clients in selecting appropriate vehicle options by identifying their unique needs and preferences.
Utilized CRM software to manage leads, track communication, and improve overall client interactions.
Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.

Whitney's Value Ford

02.2020 - 04.2021

Developed innovative marketing strategies to increase brand visibility and generate leads for the dealership.
Offered tailored test-drives based on customer preferences to enhance their decision-making process.
Increased dealership sales by developing and maintaining strong relationships with clients.
Enhanced customer satisfaction through personalized service and diligent followup.
Delivered exceptional product presentations, resulting in increased customer confidence and higher sales rates.
Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
Streamlined vehicle inventory management for greater efficiency in the sales process.
Provided comprehensive after-sales support, addressing any concerns or questions from clients promptly.

Aberdeen Honda

12.2012 - 01.2020

Collaborated with finance team to secure optimal financing solutions for customers.
Maintained a consistent pipeline of new prospects through networking efforts within the local community.
Attended industry conferences and training events, continually refining skills and broadening knowledge base.
Implemented targeted promotional campaigns for special events or limited-time offers, driving additional traffic to the dealership.
Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
Conducted thorough market research to stay informed on industry trends and competitor offerings.
Served as a liaison between customers and service departments, ensuring seamless post-sale experiences.
Answered telephone and email inquiries from potential customers.
Negotiated purchase prices and explained sales, warranty, and optional products.
Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Responded to customer enquiries via telephone and email.
Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.