Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
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Justin Hartley

Prosperity,USA-SC

Summary

  • Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
  • Friendly automotive technician commended for attentively listening to customers and quickly finding solutions to issues. Detailed individual with several years of hands-on experience inspecting, repairing and maintaining vehicles. Versed in replacing dysfunctional parts and providing proper estimates for repair work.
  • Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Manager

O'Reilly Auto Parts
Saluda, SC
02.2020 - 10.2024
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.

Automotive Technician

Taylors Auto Service
Chapin, SC
09.2017 - 05.2019
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Inspected vehicle engines and other components to identify potential issues.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
  • Adjusted headlights for proper alignment per customer request.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
  • Performed drive ability tests on vehicles after repairs were completed.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Maintained a clean working environment at all times.
  • Demonstrated knowledge of applicable safety procedures while performing repairs.
  • Attended technical training courses when available to increase knowledge base.
  • Operated a variety of shop equipment safely and efficiently.

Education

Associate of Arts - Automotive Engineering

Nashville Auto Diesel College
Nashville, TN
07-2006

High School Diploma -

Mid Carolina High School
Prosperity, SC
05-2005

Skills

  • Operations Management
  • Staff Training and Development
  • Performance Evaluations
  • System repairs
  • Chemical disposal
  • Tire mounting and balancing
  • Customer Service
  • Changing Oil
  • Job Scheduling
  • Parts Replacement
  • Vehicle Inspection
  • Alignments experience
  • Welding and fabrication

Affiliations

  • I enjoy building projects with my sons.
  • Go Karts, Offroading, Camping, just about anything outdoors.

Languages

Spanish
Elementary

Timeline

Manager

O'Reilly Auto Parts
02.2020 - 10.2024

Automotive Technician

Taylors Auto Service
09.2017 - 05.2019

Associate of Arts - Automotive Engineering

Nashville Auto Diesel College

High School Diploma -

Mid Carolina High School

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Justin Hartley