Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Hayes

Columbus,OH

Summary

Proven Field Service Engineer with extensive experience at Grote Company, adept in equipment installation and troubleshooting. Excelled in remote and on-site support, showcasing strong leadership and adaptability. Achieved significant improvements in equipment performance and customer satisfaction through effective problem-solving and maintenance strategies. Demonstrates a safety-focused approach and exceptional time management skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Field Service Engineer

Grote Company
02.2024 - Current

• Travel (80% travel) to customer sites to install, repair/troubleshoot, commission, or provide training on food slicing equipment and conveyor systems.

• Perform scheduled preventative maintenance repairs to ensure quality performance of our equipment.

• Maintain professional relationships with customers and their employees, by always being available for any support.

• Staying up to date on all food manufacturing policies and procedures to ensure safety for everyone involved on job sites.

• Partner with design engineers to help improve equipment performance about common obstacles we face in the field to satisfy customers.

• Maintain detailed service reports and maintenance records.

Senior Lead Maintenance Technician

Amazon Fulfilment Center
11.2020 - 12.2023
· Primarily perform Electrical and Mechanical Controls tasks on automated packaging and distribution equipment.

· Utilizes working knowledge to troubleshoot and repair Motors/Wiring configurations, Electrical Schematics, Control Circuits, Electrical Distribution Systems, and Preventive / Predictive maintenance, PLCs, computers.

· Certified Amazon Field Trainer: traveled all over the US instructing classes both hands on and in a classroom setting on various conveyance equipment such as transnorms systems, Intralox belts, shipping sorters, ambaflex spirals, control cabinets, as well as many others.

Coordinated scheduled shutdown repairs, assigned PM’s and work orders to techs, monitored metrics to ensure we stay ahead, audited completed work orders, while maintaining good relationships with operations, safety, and all involved vendors.

Field Service Technician

Archrock Field Services
01.2018 - 08.2019

· Performed work on Caterpillar/Ariel natural gas compressors such as the 3306, 3506, 3516, 3606, and 3616 Series.

· Conduct preventative maintenance on the packages stated above, completing engine swings, valve swaps, head changes, detecting gas leaks, mobilizing units, engine alignments, and troubleshooting units primarily on Chevron Locations in the Permian and Delaware Basins.

Production Team Supervisor

Mercedes Benz U.S. International
01.2014 - 01.2018

· Generated work schedules, rotations, and approve all PTO requests

· Performed quality checks and evaluations to ensure my team was working efficiently and safely at all times

· Installed headlights, wiring harnesses, radiators, intercoolers, cross-members, and bumpers on a day-to-day basis

Education

Aviation Maintenance - Aviation

Tennessee Center Of Applied Technology
Nashville, TN
08.2020

Skills

  • Remote Support
  • On-Site Support
  • Equipment Installation
  • Troubleshooting and repair
  • Flexible and versatile
  • Team and goal-oriented
  • Strong under stress
  • Safety Focused
  • Time management
  • Prioritization
  • Schedule planning
  • Strong leadership

Certification

Airframe & Powerplant FAA Licenses

Timeline

Field Service Engineer

Grote Company
02.2024 - Current

Senior Lead Maintenance Technician

Amazon Fulfilment Center
11.2020 - 12.2023

Field Service Technician

Archrock Field Services
01.2018 - 08.2019

Production Team Supervisor

Mercedes Benz U.S. International
01.2014 - 01.2018

Aviation Maintenance - Aviation

Tennessee Center Of Applied Technology
Justin Hayes