Justin Hernandez
Patient Transporter
Lauderhill,FL
Summary
Dedicated and highly motivated nursing student with hands-on experience in healthcare, customer service, and administrative operations. Aspiring photographer and videographer with a passion for capturing compelling visuals. Adept at multitasking, patient care, and workflow efficiency with strong problem-solving and interpersonal skills. Passionate about delivering compassionate patient care and aiming to advance in the medical field as a CRNA while exploring creative storytelling through photography and videography.
Helpful Patient Transporter with hands-on experience escorting patients throughout medical facilities. Patient-oriented and compassionate with strong attention to patient safety and care. Excellent bedside manner and outstanding verbal and written communication skills.
Caring and helpful with compassionate approach to providing patient transportation needs. Highly dependable candidate meets deadlines and is highly organized.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
2
2
Certifications
Work History
Per Diem Patient Transporter
Memorial Hospital West
05.2024 - Current
- Transported patients safely within the hospital, ensuring comfort and care
- Assisted clinical teams in coordinating patient flow
- Maintained professionalism and empathy in patient interactions
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Transfer to at least 30 patients a day
Professional Services - Call Scripting & Programming
Answering Service Care
11.2023 - 04.2024
- Developed and implemented custom call scripts to streamline client communication
- Managed high-volume calls with precision and efficiency
- Provided administrative and technical support for call handling workflows
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Front Desk Representative
Planet Fitness
03.2016 - 04.2019
- Welcomed members and assisted with inquiries, memberships, and account management
- Managed front desk operations, handled transactions, and scheduled appointments
- Maintained a clean, organized, and customer-friendly environment
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Transcribed phone messages and relayed to appropriate personnel.
- Enhanced guest satisfaction by efficiently managing check-ins and check-outs at the front desk.
- Signed up an average 5 customers a day
Education
Nursing Degree -
Broward College
Coconut Creek, FL 04.2024 - Current
Skills
- Patient Transport & Care
- Nursing & Medical Knowledge
- Healthcare Administration & Scheduling
- Customer Service & Front Desk Operations
- Call Scripting & Program Development
- Strong Communication & Problem-Solving
- Multitasking & Time Management
- Team Collaboration & Leadership
- Photography & Videography
- Photo & Video Editing (Adobe Premiere Pro, Lightroom)
- Health promotion
- Patient confidentiality
- Customer service
- Patient safety
Websites
Certification
Basic Life Support (BLS) Certification
Additional Information
Passionate about improving healthcare delivery and patient outcomes., Strong ability to handle multiple priorities while working in fast-paced environments., Goal-oriented with a strong desire to advance to a CRNA role., Aspiring to blend healthcare and creative storytelling through videography and photography.
Projects And Achievements
- Developing hands-on patient care experience in clinical environments.
- Enhancing communication and organizational skills to excel in nursing practice.
- Participating in workshops and volunteer work to develop leadership in healthcare.
- Building a portfolio in photography and videography with a focus on storytelling.
- Editing and producing creative video content using Adobe Premiere Pro and Lightroom.
Timeline
Per Diem Patient Transporter
Memorial Hospital West
05.2024 - Current
Nursing Degree -
Broward College
04.2024 - Current
Professional Services - Call Scripting & Programming
Answering Service Care
11.2023 - 04.2024
Front Desk Representative
Planet Fitness
03.2016 - 04.2019
Basic Life Support (BLS) Certification
Healthcare & Nursing Fundamentals (Ongoing)
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