Justin Hicks
Burleson
Summary
Energetic and organized with knack for leadership and problem-solving. Well-versed in strategic planning and operational efficiency, along with strong analytical and communication skills. Committed to driving team success and achieving organizational goals.
Overview
8
8
years of professional experience
Work History
Manager
Retriever Sporting Clays
02.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Improved marketing to attract new customers and promote business.
Sergeant
United States Army
05.2017 - 01.2023
- While serving in the US Army, I served one combat tour in Saudi Arabia and Bahrain
- Stateside, I was responsible for maintaining equipment logs that record performance problems, repairs, calibrations, or tests; testing faulty equipment to diagnose malfunctions and applying knowledge to correct any issues; maintaining accountability and streamlined oversight of more than $30,000,000 worth of military grade equipment and supplies
- Managed quality assurance programs, including on-site evaluations and internal audits
- Completed daily, weekly, and monthly inspections to ensure all equipment worked efficiently, and made any repairs needed to uphold strict performance standards
- My duties expanded while being deployed
- Was responsible for assigning specific duties to20 subordinates, making critical decisions for the team, and overseeing field planning and coordination in compliance with established command structures and detailed combat orders
- After developing leadership skills, discipline, and critical thinking skills, I was honorably discharged after6 years of service
- Drafted briefings, reports and presentations for commanding officers
- Held regular relations with DOD civilian contractors from Lockheed Martin and Raytheon
- Completed services on diesel engines, generators, A/C units and heaters
Education
Bachelors of Business Management - Business
American Public University
Online12-2025
Skills
- Complex problem solving
- Documenting and recording
- Operations monitoring
- Maintenance and Repair
- Computers and electronic operations
- Mechanical knowledge
- Maintenance
- Schematics
- Customer service
- Team leadership
- Time management
Timeline
Manager
Retriever Sporting Clays
02.2023 - Current
Sergeant
United States Army
05.2017 - 01.2023
Bachelors of Business Management - Business
American Public University
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