Justin Hilbert Lopez
Murrieta,CA
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker, and consensus builder.
Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
2025
2025
years of professional experience
2
2
Languages
Work History
Team leader
Jack In The Box
7 2023 - Current
- Directed a team of 15 in improving customer satisfaction scores by 25%, implementing new staff training programs and operational strategies at Jack In The Box
- Coordinated cross-departmental initiatives to develop interactive dinosaur-themed educational kits, resulting in a 30% increase in customer engagement and a 20% boost in repeat sales over six months
- Spearheaded the development and launch of space science kits, enhancing product offerings and achieving a 35% growth in quarterly sales; utilized customer feedback to refine kit components and ensure educational value
- Orchestrated weekly cross-functional meetings to streamline production processes for craft kits, achieving a 15% reduction in production time while maintaining the highest quality standards
Team Leader
Carls Jr
03.2022 - 05.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Education
High School Diploma -
El Capitan High School
10410 Ashwood St, Lakeside, CA 92040 05.2001 -
Skills
Team supervision
Timeline
Team Leader
Carls Jr
03.2022 - 05.2023
High School Diploma -
El Capitan High School
05.2001 -
Team leader
Jack In The Box
7 2023 - Current
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