Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
References
Timeline
Generic

Justin Hilton

Aurora,CO

Summary

Passionate Personal Fitness Trainer successful at making workouts fun and rewarding. Expertise in instructing clients on proper lifting techniques and educating clients on nutrition and hydration needs. Experience providing instruction for one-on-one sessions, buddy sessions and group training classes. Certified Personal Trainer offers [Number] years of experience guiding diverse clients to successfully achieve health and wellness goals. Results-oriented and adaptable with passion for designing training and nutrition plans to maximize performance, improve endurance and increase overall wellbeing. Strategic thinker with exceptional health and wellness expertise. Organized fitness leader develops individualized client programs and engaging classes for diverse skill levels. Guides clients in strength training techniques to improve cardiovascular health.

Overview

13
13
years of professional experience
1
1
Certification

Work History

ISSA Personal Trainer

Zone Athletic Clubs
05.2023 - Current
  • Increased client satisfaction by developing personalized fitness plans tailored to individual needs and goals.
  • Improved gym member retention through consistent follow-ups, progress assessments, and program adjustments.
  • Conducted comprehensive fitness assessments for clients, identifying strengths and areas for improvement.
  • Enhanced clients'' overall wellness by incorporating nutritional guidance and stress management techniques into training sessions.
  • Collaborated with other trainers and staff members to create a supportive and motivating gym environment.
  • Streamlined new client onboarding process, ensuring seamless integration into the fitness facility''s culture and offerings.
  • Maintained accurate records of client progress, using data to adjust workout programs as needed.
  • Assisted in marketing efforts to attract new clients, including social media promotion and community outreach events.
  • Educated clients on proper exercise technique, reducing risk of injury during workouts.
  • Motivated clients through challenging yet manageable workouts, fostering a sense of accomplishment after each session.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Developed strong rapport with clients, creating lasting relationships that contributed to long-term business growth.
  • Implemented innovative training methods based on current research findings for optimal results in strength gains, fat loss, flexibility improvement, or other desired outcomes.
  • Created engaging workout environments by utilizing various equipment types such as TRX suspension systems or kettlebells.
  • Supported clients during times of plateau or setbacks in their fitness journey by providing encouragement and reassessing goals when necessary.
  • Actively listened to client feedback in order to modify exercises or address concerns promptly.
  • Explored alternate exercise options for clients with physical limitations or injuries, ensuring they could safely and effectively reach their fitness goals.
  • Contributed to the gym''s positive atmosphere by setting an example of professionalism, punctuality, and enthusiasm in all interactions with staff and clientele.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Designed specific workout systems for individual clients based on performance ability.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Developed and implemented creative exercise programs to keep clients engaged and motivated.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Educated clients on importance of proper nutrition to reach fitness objectives.

Front Desk Receptionist

Zone Athletic Club
12.2022 - Current
  • Enhanced customer satisfaction by providing efficient and professional front desk services.
  • Streamlined office operations for improved productivity with effective organization and communication skills.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Increased guest retention by maintaining a welcoming and organized reception area.
  • Took potential members on tours of the facility and signed them up for memberships.
  • Booked appointments for personal trainers and their clients as well as their potential clients.
  • Sold supplements to members
  • Assisted management in implementing new policies and procedures, contributing to overall operational improvements.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Boosted staff morale through effective teamwork and clear communication amongst colleagues in various departments.
  • Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
  • Handled assignments independently with good judgement and critical thinking skills.

CEO

Elite Aquatics
04.2017 - Current
  • Achieved company growth by implementing strategic plans and streamlining operations.
  • Expanded market share through successful acquisitions and mergers.
  • Developed a high-performance executive team for improved productivity and efficiency.
  • Created a positive work culture, resulting in increased employee satisfaction and retention rates.
  • Implemented cost-saving initiatives to reduce operational expenses without sacrificing quality.
  • Drove profitability with thorough financial analysis and strategic decisionmaking.
  • Optimized supply chain operations for reduced costs and increased efficiency.
  • Fostered strong relationships with industry partners to expand business opportunities.

Assistant Manager

Planet Fitness
11.2021 - 11.2022
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
  • Facilitated clear communication between employees and upper management through regular meetings and updates.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.

Lifeguard

Malibu Cafe
04.2017 - 11.2018
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.
  • Streamlined rescue procedures by implementing an effective communication system among staff members.
  • Enhanced team performance through regular coaching and constructive feedback to fellow lifeguards.
  • Reduced the number of rule violations with clear signage and consistent enforcement of policies.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
  • Collaborated closely with management to identify areas for improvement within the lifeguarding program.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.
  • Organized special events such as pool parties and competitions, ensuring guest enjoyment while maintaining safety standards.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Coordinated schedules for staff members, optimizing coverage during peak hours without compromising safety or efficiency.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Monitored safety of guests in and around swimming pool.
  • Attentively monitored swimmers to identify distress.
  • Provided friendly customer service to guests and addressed concerns.
  • Responded to emergency situations in a timely, efficient manner.

Lifeguard

Trails Recreation Center
10.2014 - 12.2016
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Prevented accidents through regular equipment inspections and maintenance.
  • Improved response times by conducting thorough lifeguard drills and training sessions.
  • Promoted water safety awareness with educational presentations to community groups.
  • Streamlined rescue procedures by implementing an effective communication system among staff members.

Certified Head Lifeguard

Front Range Recreation
04.2011 - 09.2016
  • Improved swimmer safety by enforcing pool rules and regulations consistently.
  • Reduced response time to aquatic emergencies through regular staff training sessions and drills.
  • Enhanced communication among lifeguard team members by implementing daily briefings and debriefings.
  • Coordinated schedules for lifeguard staff to ensure adequate coverage during peak hours.
  • Maintained cleanliness of pool area, contributing to a safe and enjoyable environment for patrons.
  • Provided exceptional customer service to swimmers, addressing questions and concerns promptly and professionally.
  • Performed regular equipment checks on rescue gear, ensuring optimal readiness in case of emergency situations.
  • Assisted in the planning and execution of swim lessons for various age groups, promoting water safety within the community.
  • Collaborated with other facility staff members, maintaining strong working relationships for smooth operations.
  • Conducted ongoing evaluations of lifeguard performance, providing constructive feedback for continuous improvement.
  • Streamlined record-keeping processes by transitioning to digital documentation methods.
  • Led rescue efforts during emergency situations that resulted in no serious injuries or fatalities.
  • Ensured proper maintenance of pool chemicals levels by performing regular tests; this resulted in an ideal swimming condition.
  • Promoted teamwork among lifeguards using effective leadership strategies leading to increased collaboration.
  • Mentored new lifeguards through one-on-one coaching sessions that improved their skills and confidence on the job.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Assisted in developing, implementing and monitoring pool safety policies to reduce hazards.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Responded to life-threatening emergencies and provided first aid and CPR.
  • Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
  • Monitored assigned areas for unsafe activity and took corrective actions.
  • Developed and implemented lifeguard training programs, documentation and assessments.
  • Entered water immediately to pull struggling swimmers to safety.
  • Attentively monitored swimmers to identify distress.
  • Scanned main areas to monitor for any safety risks.
  • Sampled pool water to check chemical levels prior to starting swimming instruction.
  • Shared tips with patrons on swimming techniques and strength training.
  • Assisted in organizing and implementing recreational activities and programs.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.

Education

Bachelor of Science - Kinesiology: Health And Fitness Promotion

Colorado Mesa University
Grand Junction, CO
05.2016

High School Diploma -

Grandview High School
Aurora, CO
05.2011

Skills

  • Injury Prevention Techniques
  • Body Composition Analysis
  • Circuit T
  • Advanced Exercise Programming
  • Flexibility and Mobility Training
  • Weight Management Strategies
  • Goal Setting Assistance
  • Core Strength Development
  • Nutritional Guidance Expertise
  • Strength and Conditioning
  • Exercise Program Design

Accomplishments

Employee of the month my first month into work at 2 jobs. Became the 2nd highest seller of memberships my first 2 months working at Zone. I got promoted to a full time guard in 2011 after starting out as a substitute. The following year I became the assistant head guard, and then became the head guard or facility manager for my last 4 years with the company. Received a blanket fro Trails Recreation center for being the employee who worked out the most during our competition to be fit and healthy. Won a bronze medal in wrestling at a state wide tournament. I also got to be a part of a magazine for Muay Thai fighting in colorado.

Affiliations

  • Muay Thai Kickboxing
  • wrestling
  • Pro Wrestling
  • Swimming
  • Tetris and organizing
  • Going to the movies
  • Drawing
  • Writing
  • Volunteering
  • Reading

Certification

ISSA certified personal trainer exp. 09/25

ISSA certified Nutritionist exp 09/25

ISSA certified Strength and Conditioning Coach exp 09/25

ISSA certified Bodybuilding Specialist exp 09/25

ISSA certified Tactical specialist exp 09/26

ISSA certified Corrective Exercise Specialist exp 09/26

Swim America certified

American Red cross CPR/AED and First Aid certified exp 04/25

ISSA CPR/AED certified exp 10/25

WSI certified

Languages

English
Native or Bilingual
Spanish
Elementary

References

References available upon request.

Timeline

ISSA Personal Trainer

Zone Athletic Clubs
05.2023 - Current

Front Desk Receptionist

Zone Athletic Club
12.2022 - Current

Assistant Manager

Planet Fitness
11.2021 - 11.2022

CEO

Elite Aquatics
04.2017 - Current

Lifeguard

Malibu Cafe
04.2017 - 11.2018

Lifeguard

Trails Recreation Center
10.2014 - 12.2016

Certified Head Lifeguard

Front Range Recreation
04.2011 - 09.2016

Bachelor of Science - Kinesiology: Health And Fitness Promotion

Colorado Mesa University

High School Diploma -

Grandview High School

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Justin Hilton