JUSTIN HIRSCHORN
Oceanside,USA
Summary
Dedicated Account Executive promoting dynamic customer service, issue resolution, and relationship-building skills. Effective at maximizing repeat business opportunities.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Account executive
Citywide Parking Tickets Service
Long Island, New York
01.2022 - Current
- Print and analyze 400 Parking Tickets daily
- Manage and maintain reports for all companies parking tickets
- Inform clients of Decisions on parking tickets after hearing
- Invoice customers for services
- Manage customers license plates for daily tickets
Property & Casualty Insurance Agent
JAISIN Insurance Solutions
Boca Raton, USA
01.2021 - 01.2022
- Handle inbound service calls by providing accurate and complete information
- Develop and maintain business relationships with internal and external referral sources
- Analyze potential client requirements and prepare comprehensive plans that meet individual insurance needs and financial goals
- Calculated quotes for Personal, Commercial Lines and Workers Compensation
- Collected data from both personal and commercial lines clients, uploaded documents into EPIC
- Provided Clients with updated COI and Acord form
- Project Management
Business Development Consultant (Contracted)
Professional Maintenance of Long Island
Long Island, New York
01.2017 - 01.2020
- Company Overview: high production commercial cleaning company focused on the healthcare sector
- Company employs over 200 laborers responsible for the maintenance of up to 100 facilities throughout Long Island
- Sales expert contracted to create business development strategies and build a sales funnel system for high production commercial cleaning company focused on the healthcare sector
- Targeted customer segments outside of healthcare by expanding sales prospects into the commercial business setting
- Generated 3-5 leads a day with property managers and commercial building owners
- Converted 75% of leads into appointments and more than ½ of those appointments resulted in sales agreements
- Drafted proposals for RFP’s every month on behalf of senior leadership
- Submitted bids based on square footage, scope of work, cost of labor, building occupancy number, and supply/equipment budget
- Negotiated terms of approved contracts to close contracts at best rate for customer and company
- Conducted regular site visits ensuring staff was performing at the highest level and customers were satisfied with the services provided
- These efforts enhanced customer relationships and established new business opportunities
- Reduced overhead costs by 20% through effective time management and by instituting a supply tracking system to mitigate theft and misuse of company products and equipment
- Designed marketing collateral and email copy to ensure company branding was consistent and full menu of services was available to target customers
- Recruited, screened, interviewed, and hired new staff across service departments
- High production commercial cleaning company focused on the healthcare sector
- Company employs over 200 laborers responsible for the maintenance of up to 100 facilities throughout Long Island
Operations and Marketing Manager
The Trotter’s Group
Franklin Square, USA
01.2014 - 01.2017
- Company Overview: a New York City based hospitality group
- Oversaw logistics, marketing and employee operations for a New York City based hospitality group
- Led a team of 15 employees ensuring their highest-level performance which maximized the customer experience
- Managed payroll, scheduling, inventory, and other daily operational processes for their fast paced and largest location
- Created efficient process for direct online ordering which increased revenue by 15%
- Wrote content and promotional copy for the mobile app version of the website
- Designed a process for online ordering and push notifications to promote events
- Used Google analytics to track increased traffic on website and mobile app
- Developed social media and direct marketing content aimed at existing and new consumers
- Built strong relationships with customers and vendors to ensure exceptional experiences and repeat business
- A New York City based hospitality group
Business Development / Marketing / Project Management Consultant
FA Today, Inc.
New York, USA
01.2013 - 01.2014
- Company Overview: a fin-tech start-up company
- Contracted to support the design and launch of a member-based platform for a fin-tech start-up company
- Managed product development with an eye towards building and selling a product that fills key customer demand areas
- Established a user base for the company’s member based digital platform
- Regularly researched and created new-sales opportunities to support a solid client pipeline database
- Led revenue management with a focus on developing pricing and promotion strategies to increase revenue and yield
- Generated new members through strategic networking and social media
- Engaged potential customers through target market surveys to learn about key decision makers and drive collection of customer information
- Used data to create and deploy targeted marketing campaigns
- Beta-tested the site and formed a focus group of 40 users
- Users affirmed the platform content was in-line with their needs
- Feedback boosted user engagement and led to functionality tweaks that reduced time needed to navigate the platform successfully by 10%
- A fin-tech start-up company
Loan Officer / Sales Associate
Cliffco Mortgage Bank
Westbury, USA
01.2011 - 01.2012
- Managed continuous pipeline ranging from 10-20 Loans a month averaging 5 Million in financing
- Refinanced new clients every month by developing leads that culminating in long-term relationships
- Cultivated positive customer experiences from the beginning to end of all transactions
- Analyzed applicant financial status, credit, and property valuation for loan feasibility
- Evaluated subject properties, financial strength, and credit-worthiness of borrowers
- Implemented credit repair guidance to generate greater loan approval percentage
- Identified rate locks and insurance quotes to facilitate a quick closing
- Built and maintained relationships with bankers, attorneys, accountants, title personnel and real estate brokers
- Completed detailed paperwork/documents ensuring compliance to Federal and State laws
Investment and Portfolio Manager
J.P. Turner & Company, LLC
Syosset, USA
01.2001 - 01.2011
- Acquired 60 accounts with an average account size greater than $100,000 and produced over $400,000 in gross commissions
- Averaged 8-10 new investment clients each month
- Exceeded sales and service goals each month by 20-30%
- Proactively conducted business development calls to clients and prospects increasing AUM’s every month
- Developed and cultivated 8-10 new high-net worth accounts monthly with business professionals throughout the U.S
- Researched publicly traded companies for the review and analysis of income statements, balance sheets and quarterly/annual reports to effectively service investment clients
- Facilitated equity, fixed income, or mutual fund trades for retail investors
- Conducted comprehensive portfolio reviews
- Analyzed clients' portfolio exposure to risk and determined suitability of investments
- Monitored portfolio allocations and evaluated P&L statements and diversification of investments
- Through product presentations and meetings, educated clients on economic predictors including market index movement, interest rates and world events
- Trained new employees in business skills, compliance issues, product knowledge and sales techniques
Education
Master of Business Administration (MBA) - Business Analytics
SUNY Binghamton, School of Management
New York, N.Y.01.2015
Bachelor of Science - Business Management
SUNY Old Westbury
Old Westbury, New YorkSkills
- Business Development/Sales
- Account Management/Retention
- Planning
- Presentations
- Real Estate
- Project Management
- Operations
- Financial Planning
- Risk Tolerance
- Compliance
Certification
- Property & Casualty License
- Insurance Adjuster License
Timeline
Account executive
Citywide Parking Tickets Service
01.2022 - Current
Property & Casualty Insurance Agent
JAISIN Insurance Solutions
01.2021 - 01.2022
Business Development Consultant (Contracted)
Professional Maintenance of Long Island
01.2017 - 01.2020
Operations and Marketing Manager
The Trotter’s Group
01.2014 - 01.2017
Business Development / Marketing / Project Management Consultant
FA Today, Inc.
01.2013 - 01.2014
Loan Officer / Sales Associate
Cliffco Mortgage Bank
01.2011 - 01.2012
Investment and Portfolio Manager
J.P. Turner & Company, LLC
01.2001 - 01.2011
Master of Business Administration (MBA) - Business Analytics
SUNY Binghamton, School of Management
Bachelor of Science - Business Management
SUNY Old Westbury
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