Dynamic and results-driven sales professional with a strong foundation in customer relations, problem-solving, and team leadership. Eager to leverage excellent communication and organizational skills to drive revenue growth and build lasting client relationships in a sales role.
Proven ability to build strong relationships with clients and colleagues through effective communication and rapport-building.
Skilled in analyzing customer needs and providing tailored solutions to exceed expectations.
Experienced in managing multiple priorities in fast-paced environments while maintaining high-quality service.
Proficient in electronic documentation and record-keeping to support operational success.
Results-oriented with a track record of improving efficiency, achieving goals, and driving team success.
Overview
7
7
years of professional experience
Work History
Certified PTA – Outpatient
Carle Physical Therapy
06.2023 - Current
Company Overview: Orthopedics and Sports Medicine
Built strong relationships with patients by understanding their needs and providing personalized care plans
Demonstrated strategic decision-making to prioritize tasks and ensure efficient delivery of services, exceeding performance metrics
Enhanced client satisfaction by solving problems proactively and maintaining professionalism
Orthopedics and Sports Medicine
Membership Sales Representative
Planet Fitness
Mattoon, IL
07.2022 - 05.2023
Delivered exceptional customer service and consistently exceeded monthly membership sales targets
Engaged potential and current members to understand their fitness goals and recommended suitable membership packages
Upsold premium memberships and additional services by effectively communicating their value
Maintained a professional and clean environment to enhance the customer experience
Team Leader, Production and Sales Coordination
Tuscola Packaging Group
Tuscola/Arcola, IL
01.2018 - 08.2022
Directed a team to meet production and sales fulfillment targets, demonstrating leadership and goal-driven performance
Actively engaged with customers to ensure product quality and timely delivery, resulting in increased client satisfaction and repeat business
Identified opportunities to improve workflows and enhance team productivity while maintaining high-quality standards
Education
Associate in Applied Science - Physical Therapist Assistant
Lake Land College
Mattoon, IL
05.2023
Bachelor of Biological Science - Exercise Science
Illinois State University
Normal, IL
12.2020
Skills
Customer relationship management
Effective communication and negotiation
Strategic problem-solving
Time management and organization
Sales and upselling techniques
Team leadership and collaboration
Verbal communication
Calm under pressure
Analytical and critical thinking
Social perceptiveness
Organization and time management
References
References available upon request.
Timeline
Certified PTA – Outpatient
Carle Physical Therapy
06.2023 - Current
Membership Sales Representative
Planet Fitness
07.2022 - 05.2023
Team Leader, Production and Sales Coordination
Tuscola Packaging Group
01.2018 - 08.2022
Associate in Applied Science - Physical Therapist Assistant
Lake Land College
Bachelor of Biological Science - Exercise Science
Illinois State University
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