Justin Hockman
Canton,TX
Summary
Dynamic leader with a proven track record at MJ Pipeline Services, excelling in project management and relationship building. Spearheaded initiatives that significantly enhanced team performance and client satisfaction. Skilled in strategic planning and construction management, consistently exceeding project goals with innovative solutions. Demonstrates exceptional communication skills and a commitment to safety and quality assurance. Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
15
15
years of professional experience
Work History
Superintendent - Gas Distribution
MJ Pipeline Services
09.2018 - Current
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- Reviewed plans and inspected ongoing construction to keep work in line with project goals.
- Communicated effectively with clients throughout each stage of the project for transparency regarding progress updates as well as addressing any concerns raised promptly.
- Managed multiple simultaneous projects while maintaining strict deadlines and adhering to budget constraints.
- Established successful procedures for day-to-day operations and long-term planning.
- Collaborated with engineers and contractors to achieve seamless project execution.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Supported project coordination and smooth workflow by coordinating materials, inspections, and contractor actions.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Maintained safety onsite and upheld all OSHA regulations.
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Resolved conflicts between staff and customers swiftly and professionally.
- Stepped up during foreman's absence to answer questions and delegate project tasks to employees.
- Negotiated contracts with vendors, resulting in cost savings and stronger relationships with suppliers.
- Document workers' hours, wages and other pertinent information.
- Assisted in recruiting and hiring new workers.
Territory Manager - Sales and Service
Color Spot Nursery
08.2012 - 09.2018
- Developed comprehensive account plans for high-priority clients, leading to improved retention rates and long-term partnerships.
- Collaborated with marketing team to develop targeted promotional campaigns for specific products and regions.
- Conducted market research to identify emerging trends and inform strategic decision-making within the organization.
- Enhanced team performance by conducting regular training sessions and sharing best practices among colleagues.
- Facilitated cross-functional communication between sales and logistics teams, ensuring seamless service delivery to customers.
- Expanded territory coverage by identifying new business opportunities and implementing effective sales strategies.
- Mentored junior sales representatives through one-on-one coaching sessions and ongoing performance evaluations, fostering professional growth within the team.
- Negotiated favorable pricing terms with suppliers, resulting in increased profit margins for the company.
- Implemented creative solutions for addressing customer concerns, ultimately increasing overall satisfaction ratings.
- Improved customer satisfaction by providing exceptional product knowledge.
- Exceeded quarterly sales targets consistently by utilizing strong negotiation skills to close deals effectively.
- Optimized inventory management by forecasting future demand.
- Increased sales revenue by developing and maintaining strong relationships with key clients such as Walmart and Home Depot.
- Analyzed sales data to identify patterns and trends that informed adjustments to sales strategies as needed.
- Organized regular client meetings to review progress on goals, discuss challenges, and explore additional opportunities for collaboration.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
- Attended trade shows and industry events to promote company products and services.
- Worked with vendors and suppliers to support timely delivery of products and services.
Sales Office Manager
Landscape Direct
09.2009 - 08.2012
- Spearheaded strategic planning efforts that led to increased market share and long-term business growth.
- Collaborated closely with other department heads to ensure seamless integration between sales initiatives and other organizational objectives.
- Improved sales team performance by implementing effective training programs and providing regular feedback.
- Developed office policies by implementing standards and procedures to guide efficient, effective operation of office.
- Managed sales targets effectively to ensure consistent growth in a highly competitive market.
- Leveraged expert knowledge of industry trends to remain one step ahead of the competition in terms of product offerings and marketing strategies.
- Negotiated contracts skillfully with suppliers to secure favorable pricing for products and services.
- Maintained inventory by checking stock to determine inventory levels, ordering products, expediting orders, and verifying receipts.
- Processed orders via telephone, email, and online orders from official company website.
- Monitored staff productivity closely, offering guidance and support to improve individual performance levels.
- Created organized filing system to manage department documents.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Education
High School Diploma -
Van High School
Van, TX05-2003
Skills
- Relationship building and management
- Project Coordination
- Project Management
- Quality Assurance
- Strategic Planning
- Key decision making
- Dependable and Hardworking
- Attention to Detail
- Staff Management
- Public Speaking
- Site Safety Management
- Environmental awareness
- Recruitment and hiring
- Project estimation and bidding
- Educational leadership
- Construction management
- Leadership Development
- Outgoing Personality
- Sales expertise
- Strong Communication and Interpersonal Skills
Timeline
Superintendent - Gas Distribution
MJ Pipeline Services
09.2018 - Current
Territory Manager - Sales and Service
Color Spot Nursery
08.2012 - 09.2018
Sales Office Manager
Landscape Direct
09.2009 - 08.2012
High School Diploma -
Van High School
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