Justin Holbert
Elkview
Summary
Tech enthusiast with a strong drive to succeed professionally. Willingness and ability to adapt and learn any necessary skills to complete required tasks.
Overview
11
11
years of professional experience
Work History
Multimedia Coordinator
WVRC FM
04.2023 - Current
- Streamlined project workflows by establishing efficient processes for content creation, review, and publication.
- Oversaw the production of video content for social media platforms.
- Managed digital archives to maintain organized file management system of audio and video clips.
- Produce live broadcasts for local sports/businesses
- Manage multiple social media accounts for the main business page, as well as secondary accounts
Fraud Management, Financial Crimes Specialist
BB&T
11.2017 - 03.2023
- Use fraud detection systems to review suspicious activity and issue warning reports to clients
- Analyze fraud trends to implement preventative strategies for future crimes
- Comply with all industry standards in order to reduce banking losses associated with fraud cases
Processing Services Image Keyer & Balancing Specialist
BB&T
06.2016 - 11.2017
- Key and validated required (or research if missing) transaction data from imaged items
- Identify and resolve any potential organizational risks
- Maintain and exceed required data entry standards
- Research and balance transaction entries properly while meeting expected metrics
Remote Support Technician
SDC (Comcast)
08.2015 - 06.2016
- Research issues related to various computer systems and databases, answer inquiries, implement solutions
- Display strong/professional interpersonal communication skills with customers
- Assist and resolve all customer technical issues
Tech Support Representative
Ibex Global
10.2014 - 08.2015
- Provide exceptional support and problem resolution
- Utilize extensive technical knowledge to quickly identify and resolve all problematic situations
- Achieve and maintain top rankings in monthly metrics
Accounts Payable
West Virginia Paving
05.2014 - 10.2014
- Reconciliation
- Analyze invoice/expense reports
- File Maintenance and Record Keeping
Education
Bachelor of Arts - Communication Studies
West Virginia University
Morgantown, WV05.2014
Skills
- Data Analysis
- Accounting
- Computer Languages
- Communication
- Time Management
- Leadership
- Teamwork
- Writing and Editing
Timeline
Multimedia Coordinator
WVRC FM
04.2023 - Current
Fraud Management, Financial Crimes Specialist
BB&T
11.2017 - 03.2023
Processing Services Image Keyer & Balancing Specialist
BB&T
06.2016 - 11.2017
Remote Support Technician
SDC (Comcast)
08.2015 - 06.2016
Tech Support Representative
Ibex Global
10.2014 - 08.2015
Accounts Payable
West Virginia Paving
05.2014 - 10.2014
Bachelor of Arts - Communication Studies
West Virginia University
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