Justin Hood
Lake City,AR
Summary
I am a professional and dedicated driver with a proven track record at Southeastern Freight Lines. I am known for excelling in my responsibilities and demonstrating outstanding communication skills. I am recognized for building strong relationships with customers and enhancing operational efficiency through effective teamwork, problem solving abilities, and adaptability. I am skilled in managing complex logistics and delivering exceptional service in fast-paced environments. I am a hardworking employee that pursues opportunities to learn new skills, grow within the company, and contribute to group success.
Overview
9
9
years of professional experience
Work History
Pickup and Delivery Driver
Southeastern Freight Lines
03.2021 - Current
- Provided exceptional customer service through professional communication and problem-solving skills.
- Resolved customer concerns promptly, fostering strong relationships with repeat clients.
- Assisted customers with loading or unloading items when necessary, demonstrating a commitment to superior service.
- Collaborated with team members to ensure pickup and delivery processes, improving overall productivity.
- Developed relationships with local businesses to promote efficient package exchanges between drivers and staff members.
CDL Truck Driver
Helena Chemical Company
02.2018 - 03.2021
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Operated specialized equipment such as pumps, hoses, valves, and fittings during the loading and unloading process securely.
- Exceeded customer expectations by providing prompt service when delivering materials within specified timeframes.
- Supported warehouse operations by assisting in loading and organizing tanker truck cargo.
Forklift Operator
American Greetings
12.2015 - 02.2018
- Transported goods between warehouse locations according to shipment and storage needs.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
Education
High School Diploma -
East Poinsett County High School
Lepanto, AR05-2015
Skills
- Outstanding communication
- Team player mindset
- Conflict management
- Time management
- Relationship building
- Problem solving
- Adaptability
- Product Knowledge
Timeline
Pickup and Delivery Driver
Southeastern Freight Lines
03.2021 - Current
CDL Truck Driver
Helena Chemical Company
02.2018 - 03.2021
Forklift Operator
American Greetings
12.2015 - 02.2018
High School Diploma -
East Poinsett County High School
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