Justin Howard
Queen Creek,Arizona
Summary
Dynamic and result-oriented Business Development Manager with a proven track record of driving revenue growth and forging strategic partnerships. Leveraging extensive experience in the FSOP industry, I excel in developing and implementing innovative strategies to acquire new business and expand market presence. As a collaborative leader, I have successfully led teams in creating and executing annual business plans that drive Coca-Cola's growth within diverse customer portfolios. My proficiency in relationship building, combined with strong communication and organizational skills, enables me to effectively engage stakeholders and ensure the delivery of volume, profit, and customer satisfaction. With a keen eye for detail and a passion for customer service, I am dedicated to driving success and achieving objectives in every facet of business development.
Overview
18
18
years of professional experience
Work History
Business Development Manager
Swire Coca-Cola
Tempe, AZ
07.2023 - Current
- Developed and implemented revenue growth plans to acquire new business
- Formulated strategies and executed plans for new account opportunities within FSOP subchannels
- Established team engagements, roles, and responsibilities for new acquisitions
- Collaborated with customers, bottlers, and teams to develop annual business plans aimed at Coca-Cola growth
- Ensured execution of business plans and marketing activities to deliver volume, profit, and customer satisfaction.
Market Development Manager
Swire Coca-Cola
Tempe, AZ
06.2022 - 07.2023
- Prospected new accounts and businesses through daily targeting and cold calling
- Conducted stewardship reviews with customers and ensured contract execution
- Surveyed locations for upcoming fountain installations, FSV, and cooler placements
- Expanded market with new product and Point of Sale plans
- Fostered strong relationships with customers and provided multiskilled support for installations and service issues.
Fountain Service Technician
Swire Coca-Cola
Tempe, AZ
08.2018 - 06.2022
- Diagnosed and repaired fountain machines, maintaining relationships with customers
- Managed inventory of parts on truck and ensured timely job completion
- Collaborated with customers, coworkers, and sales teams for effective service
- Maintained open communication with supervisors and peers.
Fountain Install Technician
Liberty Coca-Cola
Staten Island, NY
01.2014 - 01.2018
- Installed various dispensing equipment, including Freestyle & Legacy/Valve units and Tea Urns
- Managed installations at major venues such as Citi Field and U.S
- Open
- Demonstrated safe driving practices and proficient use of tools.
Warehouse Employee
Liberty Coca-Cola
01.2009 - 01.2014
- Built pallets of Coca-Cola products, operated pallet jack and forklift safely
- Maintained cleanliness and safety standards in the workplace
- Loaded and unloaded trucks efficiently and supported coworkers as needed.
Merchandiser
Liberty Coca-Cola
01.2007 - 01.2009
- Traveled to different stores to build displays and maintain relationships
- Ensured product organization and communicated effectively with account managers
- Demonstrated physical capability to lift heavy products repetitively.
Education
Skills
- CRM tools- Salesforce and Spring Global
- SAP and Microsoft experience
- Metric Tools- PowerBi, Margin Minder
- Excellent organizational skills
- Strong verbal and written communication skills
- Proficient in diagnosing and repairing fountain equipment
- Skilled in inventory management
- Effective in cold calling and networking
- Experienced in surveying locations for equipment installations
- Knowledgeable in new product and Point of Sale planning
References
Available upon request
Timeline
Business Development Manager
Swire Coca-Cola
07.2023 - Current
Market Development Manager
Swire Coca-Cola
06.2022 - 07.2023
Fountain Service Technician
Swire Coca-Cola
08.2018 - 06.2022
Fountain Install Technician
Liberty Coca-Cola
01.2014 - 01.2018
Warehouse Employee
Liberty Coca-Cola
01.2009 - 01.2014
Merchandiser
Liberty Coca-Cola
01.2007 - 01.2009