Summary
Overview
Work History
Education
Skills
Timeline
PERSONAL INFORMATION
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Justin Hoyle

Lawrence,USA

Summary

Professional with strong background in process optimization and team leadership. Proven ability to drive efficiency and deliver impactful results through effective collaboration and adaptability to changing needs. Skilled in process improvement, quality assurance, and project management. Known for reliability, strategic thinking, and fostering productive team environment.

Overview

10
10
years of professional experience

Work History

Process Lead/Downstream

Bristol Myers Squibb
08.2022 - Current
  • Communicated with internal and external clients regarding product issues to make appropriate adjustments.
  • Analyzed existing systems, identified areas for improvement, and developed strategies for optimizing performance.
  • Provided training to new staff on operational processes and procedures.
  • Prepared monthly reports outlining key performance metrics such as efficiency rates and productivity levels.
  • Communicated with internal and external clients regarding product issues and made process adjustments.
  • Resolved conflicts between different stakeholders involved in the same project or process.

Bio Process Associate/Downstream

Bristol Myers Squibb
02.2021 - Current
  • Performed quality checks on products before shipment to maintain high standards.
  • Helped to develop and document SOPs for process consistency across organization.
  • Monitored process performance metrics, analyzing data to identify bottlenecks and areas of improvement, and implementing corrective actions.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.

Chemical Process Operator

Integra LifeSciences
01.2020 - 02.2021
  • Communicated effectively both verbally and in writing when reporting results or making recommendations.
  • Monitored instrumentation readings during processing cycles to ensure accuracy of data collected.
  • Maintained accurate records of production processes, including raw materials used and finished products produced.
  • Collaborated effectively with colleagues from different disciplines across the organization.

Sanitation Lead

LONZA BIOLOGICS
01.2019 - 11.2019
  • Supervised a team of 15 sanitation workers, providing guidance, training and feedback on performance.
  • Monitored inventory levels for cleaning supplies regularly to avoid shortages or overstock situations.
  • Utilized advanced problem-solving techniques when troubleshooting unexpected challenges that arose during cleaning operations.
  • Developed innovative methods to improve efficiency while reducing costs associated with sanitization efforts.

Manager

Bertucci's Kitchen / Bar
01.2016 - 01.2019
  • Mentored and trained new employees on company policies and procedures.
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills.
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
  • Communicated plans and actions to meet departmental goals.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.

Education

Accounting And Finance

Northern Essex Community College
Haverhill, MA

High School Diploma -

North Andover High School
North Andover, MA
06-2015

No Degree - Downstream Principles & Techniques

Worcester Polytechnic Institute
12-2021

Skills

  • Clean Room (5 years)
  • CGMP
  • Document Management
  • FDA Regulations
  • Research & Development
  • Interface with QA/QC/Material departments during course of work to coordinate inspections and efficient flow of subassemblies and completed product
  • Inspection Reporting
  • Time management
  • Decision-making
  • Team leadership
  • Verbal and written communication
  • Cross-functional teamwork
  • Customer relationship management (CRM)
  • Project planning
  • Product management
  • Financial management
  • Clear communication
  • Work prioritization
  • Data analysis
  • Networking strategies

Timeline

Process Lead/Downstream

Bristol Myers Squibb
08.2022 - Current

Bio Process Associate/Downstream

Bristol Myers Squibb
02.2021 - Current

Chemical Process Operator

Integra LifeSciences
01.2020 - 02.2021

Sanitation Lead

LONZA BIOLOGICS
01.2019 - 11.2019

Manager

Bertucci's Kitchen / Bar
01.2016 - 01.2019

Accounting And Finance

Northern Essex Community College

High School Diploma -

North Andover High School

No Degree - Downstream Principles & Techniques

Worcester Polytechnic Institute

PERSONAL INFORMATION

Relocation: Anywhere