Justin Huefner
Greer,SC
Summary
Dedicated and results oriented professional with a proven track record in managing the successful openings and operations of retail stands.
Overview
4
4
years of professional experience
Work History
Lead Regional Trainer
7 Brew
10.2022 - Current
- Managed a team of trainers across multiple locations.
- Provided leadership, guidance, and mentorship to trainers to ensure consistent training delivery.
- Implemented a structured training program for employees and shift leads to foster self-sufficiency by conclusion of the training period.
- Conducted needs assessments with employees to identify gaps in employee skills and knowledge.
- Collaborated with managers and operators to understand specific training needs for each location.
- Identified opportunities for continuous improvement in training processes.
- Implemented changes and updates to training programs based on feedback and performance.
- Maintained maximum efficiency and constant service during every shift.
Director of New Stand Operations
NL Coffee
08.2023 - 01.2024
- Set up stand organization, espresso machines, KDS, and POS.
- Hired, trained, and developed stand employees and managers.
- Reviewed sales reports, labor reports, payroll, and other administrative tasks.
- Developed and reviewed KPI's with individual stands to increase sales and stand performance.
- Collaborated with a marketing team to promote the brand and gain sales throughout the region.
- Led and supported a team of trainers to implement culture and develop shift procedures in new stands.
Shift Leader
7 Brew
01.2022 - 10.2022
- Ensured excellent customer service by addressing customer inquiries and resolving issues promptly.
- Trained staff in customer service best practices and maintaining high service standards.
- Maintained maximum efficiency and constant service during peak hours.
- Facilitated effective communication between team members and management.
- Utilized strong communication skills to foster a positive work environment.
- Managed cash registers and conducted end-of-shift reconciliations.
- Ensured accuracy in cash handling and minimized discrepancies.
- Followed health code and cleaning procedures.
Intern
Flagler County Schools
01.2021 - 05.2021
- Assisted with the preparation and organization of sheet music for rehearsals and performances, ensuring accurate and timely distribution to band members.
- Supported the band director in coordinating and executing rehearsals, including setting up equipment, managing schedules, and addressing logistical needs.
- Facilitated communication between band members and the administrative team, addressing any inquiries or issues related to music or performance logistics.
- Observed and participated in the planning of concert programs, including selecting repertoire and organizing performance details.
- Provided general administrative support, including data entry, filing, and managing correspondence related to band activities.
Education
Bachelor of Arts - Instrumental Music Education
Florida State University
Tallahassee, FL05.2021
Skills
- Team Management
- Customer Service
- Microsoft Office Proficient
- Operations Management
- Staff Management
- New Employee Training
- Program Optimization
Timeline
Director of New Stand Operations
NL Coffee
08.2023 - 01.2024
Lead Regional Trainer
7 Brew
10.2022 - Current
Shift Leader
7 Brew
01.2022 - 10.2022
Intern
Flagler County Schools
01.2021 - 05.2021
Bachelor of Arts - Instrumental Music Education
Florida State University